Director of Sales (Diagnostics) (Healthcare, Medical, Devices) - Lagos, Nigeria

Description:

Job Description:

Our client is a leading innovator in the medical device industry, dedicated to improving patient outcomes and transforming healthcare in Africa. As they continue to expand their product portfolio and expand global footprint, they are seeking a dynamic and visionary Director of Sales (Diagnostics) to lead our commercial strategy and drive exponential growth.

Mission for the Role:

As Director of Sales (Diagnostics), you will spearhead revenue growth, customer expansion, and operational excellence, ensuring ISN Medical remains the preferred partner for healthcare providers. You will drive aggressive market penetration, build a high-performing sales team, and forge strategic alliances to unlock new business opportunities.

Key Outcomes:

Revenue and Customer Base Growth

Achieve 35% revenue growth in 2025

Increase the customer base by 10% in 2025, ensuring consistent growth and market penetration.

Grow active sites by 50% by the end of 2025, with a long- term strategy to further scale and optimize site performance over the next three years.

Surpass sales targets set by key strategic OEM partners.

Sustained Revenue Growth

Achieve at least 25% (in USD) YoY revenue growth over the next three years.

Profitability

Achieve operating profit (EBITDA) to at least 20% in 2025 and maintain or improve it in subsequent years.

Team Performance and Development

Ensure 80%+ of the sales team meets or exceeds their targets.

Identify and retain top-performing talent, while decisively managing underperformance.

Recruit high-impact commercial team members and leaders by the end of 2025.

Customer Satisfaction

Maintain an exceptional cNPS of 50+ annually.

Resolve 100% of customer complaints within 24 hours

Complete 80% of technical service work orders within 72 hours

Operational Excellence

Deliver monthly sales forecasts with 90%+ accuracy.

Design and implement effective sales training programs to enhance team effectiveness.

Requirements: Qualification and Skill

Core Competencies and Traits

Competency / Trait	Description
Talent Acquisition and Retention	Demonstrates the ability to identify, attract, and retain top- performing team members.
Integrity and Ethics	Consistently acts with honesty and upholds the highest ethical standards.
Results Orientation	Displays a strong drive to achieve and exceed performance goals
Analytical Thinking	Demonstrates the ability to assess data and situations to make informed decisions.
Initiative and Proactivity	Anticipates challenges and opportunities, taking appropriate actions without waiting for direction.
High Work Ethic	Displays dedication and commitment to achieving high standards of performance.
Effective Communication	Clearly conveys ideas and builds rapport across teams and stakeholders.
Leadership Development	Invests in the growth and development of team members to ensure a pipeline of leadership talent.
Efficiency	Ensures optimal use of time and resources to maximize output.
Quick Learner	Adapts swiftly to new information, processes, and environments.
Customer Focus	You prioritize customer satisfaction, loyalty, and service excellence.

Qualifications:

- Bachelor’s degree in Health or business management related courses (MBA preferred)
- 10+ years in sales leadership roles in medical devices, diagnostics, or healthcare, with proven success in revenue growth, strategy execution, and team management.
- Expertise in B2B sales to healthcare providers, hospitals, and labs.
- Experience managing complex sales cycles and collaborating cross-functionally with marketing, operations, and customer service teams.
- Proficient in CRM tools, sales forecasting, and performance tracking.
- Strong knowledge of the African healthcare landscape, including regulations and market dynamics.
- Demonstrated success in building and developing high-performing sales teams.

If you wish to apply for the position, please send your CV to [email protected]

Please visit www.caglobalint.com for more exciting opportunities.

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