Description:
JOB DESCRIPTION | |||||
SECTION I. BASIC INFORMATION | |||||
Job Title | Manager – IT Infrastructure and Networking Services | Location | Mumbai | ||
Entity | Yokohama Off-Highway Tires | Reporting to | Lead – IT Infrastructure and Networking Services | ||
Division | IT | Direct Reports (Nos) | - | ||
Department | IT | Team Size (Nos) | 6 | ||
Unique Job Code | (To be filled by HR) | ||||
SECTION II. PURPOSE OF THE ROLE
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This role will be responsible for managing the IT Server and Network for the Organization. Will be the SPOC for server, storage and network related services including new initiatives and 24 X 7 Support. | |||||
SECTION III. Key Result Areas
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• Ownership of IT Server, Storage and Network infrastructure • Network Infrastructure (including engagements with Telecom Service providers) • Server Infrastructure • Collaboration / Communication / VC Infrastructure • Operating Systems / Databases / VMWare / Citrix • Manages IT L2 FMS • IT Adaption & Effectiveness o Drive Availability, Effectiveness and Adaption of IT Infrastructure • Ensure 24x7 Monitoring and Uptime of IT Infrastructure • Continuous engagement/review with Infrastructure Hardware / Services partner/provider • Ensure Effective business user support through optimal use of the Facility Management (FMS)/Helpdesk teams based on internal SLA and KPI • Ensure Implementation / augmentation of requisite server and network infrastructure for projects / new or existing initiatives • Setup and Testing of IT Server / Network / Storage systems and infrastructure.
• IT Innovation / Awareness o Continuous evaluation of new Hardware/Services from Solution Partners o Continuous Evaluation and Monitoring of the IT Security Landscape and Threats, Statutory/Compliance Requirements o Executing Training Programs to improve IT awareness (IT Controls/Governance) among team members and YOHT employees. | |||||
SECTION IV. Key Interactions | |||||
Internal Interactions
| Party Interacting With
| Main Purpose of Interaction / Details
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Occasional | Frequent | Continuous | |||
IT COE Team Members / IT Business Partners / IT Shared Services/ Business Units /Business Stakeholders | Understanding & Collating Business Requirements, Developing and Delivering IT Infrastructure/Networking/ FMS solutions & services |
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External Interactions
| Solution Partners | Keeping abreast of the progress / developments / functionality enhancement / technology architecture / licensing and solution deployment models in the IT Infrastructure/Networking/IT Security/FMS space |
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Solution Implementation Partners | Engagements for Project / Solution Delivery, Keep track of the capability / current track record of Solution Implementation Partners, Maintaining a connect with the Solution Implementation Partners Ecosystem |
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Knowledge, Skills and Experiences | Competencies | ||||
Educational Background:
- Mandatory: Bachelor in Comp / Electronics /MBA-IT / MCA - Preferred: Certification in ITIL Foundation / CCNP / MCSE / VCP / Azure and Citrix Virtual Apps |
Functional/ Technical Competencies: - Must have experience across IT Server and Network Infrastructure, VMWare, Citrix and FMS domains - Experience of designing, planning, and implementing system and network architectures that are high performing, scalable, fault tolerant, secure, and compliant - Experience of setting up Enterprise Server and Network Infrastructure environment with the right sizing and capacity planning - Experience in DC-DR solutioning/implementation from Infrastructure Point of View - Strong exposure and knowledge of the Networking Technology - Strong Working knowledge of Virtual Architecture - Strong Working knowledge of Cloud Environments - Strong working knowledge of the IT Security Landscape and solutions - Sound Understanding of the evolving Technology domain - Strong Project Management / Delivery Management Skills
Behavioral/ Managerial Competencies: - Stake Holder Management - Good Communication /Collaboration Skills - Problem Solving - Willing to travel to plant locations as per need
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Work Experience: - 10+ years of experience in similar assignments with a Manufacturing company. - Experience of leading a Server and Network Infrastructure / FMS Team | |||||
Other Skills:
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Budgeted Compensation (To be Filled by HR) |
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ANNEXURE – I
Our Values
Customer Centricity | Actively developing & deploying ‘solutions’ which serve customer needs and alleviate their pain points |
Integrity | Doing what you say you will do and doing what is right |
Entrepreneurship | Taking accountability and driving results as an owner. |
Humility | Being courteous, modest and respectful towards everyone we interact with |