RBC-SPE

Description:

Job: RBC-SPE

Location: Chennai

Job Decription: 

• Maintain and update customer account related information in client applications. 


• Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift 


• Location – Chennai & Hyderabad 


• Work from office 


• Attention to detail and should be able to act as an SME of the process 


• Should be able to grasp new concepts from onshore SMEs and cascade them to the larger 


• group 


• Mentor junior associates in picking up concepts and achieve expected results 


• Manage the Bank's branch requests and maintain relationship 


• Action and respond to Ad-hoc requests and escalations in a timely fashion 


• Timely completion and review of daily work inflow from our commercial bankers, bank 


• customers and prospects 


• Willig to learn with limited training and have complete knowledge of Client 


• databases/applications designed by company which are unique 


• Meet/exceed the customer SLAs / expectations in terms of quality & TAT 

Experience:

• Any graduate with a minimum 2 years of work experience in international banking industry 


• General awareness of the international banking products and services  


• Open for Night shifts (6PM IST to 4AM IST) – No rotational or Day Shift 

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