Description:
ABOUT EVERNORTH:
Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human
potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.
Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve
our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making
healthcare better by delivering world-class solutions that make a real difference.
We are always looking upward. And that starts with finding the right talent to help us get there.
Application Development Senior Analyst – Oracle EBS ERP
Position Overview
Application Development Senior Analyst – Oracle EBS ERP is responsible for ensuring the
stability, efficiency, and compliance of enterprise applications across their lifecycle. This role
supports both business and technology production operations, through performing coordinating
fixes, maintaining architecture currency, and driving operational excellence. The position
requires a strong understanding of application ecosystems, business processes, and regulatory
requirements.
Responsibilities
Application & Production Support
o Perform production fixes including troubleshooting with technology and business
partners through solution implementation and validation.
o Coordinate with upstream/downstream systems for issue resolution, scheduling,
and change notifications.
o Monitor job run times and tune performance to meet SLAs/OLAs.
Operational Performance
o Support daily/weekly/monthly/annual business processes requiring close
collaboration between IT and business teams.
o Manage batch cycles, code promotions, and release implementations.
o Maintain application health checks and monitor reliability/availability.
Architecture & Efficiency
o Ensure architecture currency through updates and maintenance aligned with
enterprise standards.
o Identify and implement automation opportunities to improve efficiency and reduce
manual effort.
o Sunset obsolete jobs, reports, and applications following retention protocols.
Documentation & Knowledge Management
o Maintain system and process documentation including CMDB audits, SMTD
reviews, system runbooks, and security diagrams.
o Update knowledge bases including process and procedures documentation to
reflect current operational practices and technical configurations.
Vendor & Compliance Coordination
o Collaborate with software vendors to resolve hosted solution issues including
patching, packaging, and firewall coordination.
o Respond to infrastructure and compliance surveys (e.g., CSCI, CMDB Security
Profiles).
o Support legal/regulatory requirements including SOX testing, CIP remediation,
and segregation of duties.
Project & Portfolio Support
o Provide support for strategic initiatives
o Maintain applications/code in response to technological changes (e.g. server
upgrades, mainframe rationalization).
o Perform small enhancements as directed by business or leadership.
Disaster Recovery & Risk Management
o Conduct disaster recovery testing and ensure readiness of applications.
o Support CIP initiatives and Vulnerabilities Remediation.
Reporting & Communication
o Prepare and present operational status reports (e.g., MOR decks, WSRs) to
leadership.
o Communicate production health, open issues, and improvement opportunities to
stakeholders.
Other Duties as Assigned
o Perform additional responsibilities as required to support the team, department,
or organization’s goals and initiatives.
Qualifications
Required Skills:
o 3-5 minimum years of experience in enterprise application development using
Oracle EBS R12:
Strong experience in SQL*Plus, PL/SQL, UNIX Shell script, BI Publisher
development
Strong knowledge of Oracle eBusiness Suite R12 Financial modules (GL/
AP/ FA/ CM)
Experience in Financial Accounting Hub/ AHCS would be a plus.
Experience in integrations with Concur, Ariba and Vertex would be a plus.
Experience in implementation/ support of a global environment involving
multiple operating units, currencies and localizations is preferred.
Knowledge of Oracle Fusion Cloud ERP and Oracle Integration Cloud
(OIC) would be a plus.
o Understanding of corporate business processes, including fundamental finance concepts
as well as forecasting and budgeting cycles, and corporate reporting requirements
o Proven experience in application support, production operations, and IT-business
coordination; including experience developing applications under an onshore-offshore
model.
o Strong understanding of upstream/downstream integrations between mainframe, Oracle,
and distributed services.
o Experience with job scheduling tools, monitoring systems, and automation platforms.
o Knowledge of industry standard source control systems
o Strong analytical and problem-solving skills with a focus on root cause analysis and
long-term fixes.
o Familiarity with regulatory compliance frameworks (SOX, CIP).
o Experience with job scheduling tools, monitoring systems, and automation platforms.
o Excellent communication (written & verbal), attention to detail, and documentation skills
with the ability to interact with all levels of the organization.
o Strong interpersonal/relationship management skills.
o Strong time management skills.
Required Experience & Education:
• 3-5 years minimum of experience working in production support.
• College degree (Bachelor) in related technical/business areas or equivalent work
experience.
• Microsoft certifications
Desired Experience:
• Experience with Accounting and Finance applications
Location & Hours of Work
(Specify whether the position is remote, hybrid, in-office and where the role is located as well as
the required hours of work)
Equal Opportunity Statement
Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-
wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and
advance both internal practices and external work with diverse client populations.