Job Title: Sales Coordinator
Company: <<COMPANY NAME>>
Description
The Sales Coordinator supports the sales team by managing administrative tasks, coordinating customer communications, maintaining accurate records, and ensuring timely follow-up on sales activities. This role requires strong organizational skills, attention to detail, and the ability to collaborate across internal teams to help drive sales efficiency and deliver an exceptional customer experience.
Responsibilities
- Support sales representatives with daily administrative tasks, including order entry, documentation, and contract preparation.
- Manage CRM data, ensure records are accurate and up to date, and produce regular sales reports.
- Coordinate scheduling for sales calls, meetings, and product demonstrations; maintain shared calendars.
- Serve as a point of contact for customer inquiries, routing requests and providing timely responses.
- Assist with lead qualification, follow-up communications, and preparing sales materials or presentations.
- Collaborate with operations, finance, and marketing teams to resolve order issues and expedite customer requests.
- Monitor sales pipelines, track key metrics, and prepare performance summaries for management.
- Support onboarding of new accounts and coordinate order processing and fulfillment activities.
Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or equivalent work experience preferred.
- 1–3 years of experience in sales support, account coordination, or administrative roles within a sales organization.
- Proven experience using CRM systems (e.g., Salesforce) and generating sales reports.
- Strong proficiency with Microsoft Excel and Microsoft Office applications.
- Excellent verbal and written communication skills with a customer-focused mindset.
- Ability to manage multiple priorities, meet deadlines, and maintain high attention to detail.
- Demonstrated problem-solving skills and ability to work collaboratively in cross-functional teams.
Skills
- CRM
- Salesforce
- Microsoft Excel
- Microsoft Office
- Lead qualification
- Customer service
- Verbal communication
- Written communication
- Data entry
- Reporting and analytics
- Time management
- Organization
- Problem solving
- Attention to detail
- Collaboration
- Calendar management
- Order processing
- Pipeline management
- Presentation skills
- Negotiation support