Telecaller

We are looking for a highly motivated and results-oriented Telecaller to join our dynamic team. The ideal candidate will have excellent communication skills and the ability to build rapport with potential customers. This role plays a crucial part in our sales strategy by proactively contacting potential clients to generate leads and grow our business.

Responsibilities

• Making outbound calls to potential customers to provide information about our products or services.
• Qualifying leads and scheduling appointments for sales representatives.
• Handling inbound calls and addressing customer inquiries effectively.
• Maintaining accurate records of interactions and follow-up activities.
• Following up on leads and building strong relationships with potential clients.
• Meeting or exceeding daily/weekly call targets.
• Maintaining a positive and professional demeanor throughout all interactions.
• Using CRM software to manage contacts and track interactions.
• Completing required training and adhering to company policies.

Qualifications

• Proven experience as a Telecaller or in a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and trust with potential customers.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software.
• Excellent listening and active listening skills.

Skills

• Excellent Communication Skills
• Active Listening
• Persuasion
• Problem Solving
• Time Management
• CRM Software Proficiency
• Lead Generation
• Follow-up
• Sales Techniques