Job Description
We are seeking a skilled CRM Manager to join our team. As a CRM Manager, you will be responsible for developing and implementing strategies to enhance customer relationships and drive business growth. You will oversee the CRM system, analyze data, and collaborate with cross-functional teams to ensure effective communication with customers.
Key Responsibilities:
- Develop and implement CRM strategies to optimize customer engagement
- Manage the CRM system and ensure data accuracy
- Analyze customer data to identify trends and opportunities
- Create targeted marketing campaigns to increase customer retention and acquisition
- Collaborate with sales, marketing, and customer service teams to align CRM goals
Qualifications:
- Bachelor's degree in Marketing, Business, or related field
- Proven experience in CRM management or a similar role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in CRM software and database management