Job Description:
● Help to build operational performance framework, process and tools to measure our Ocean Partner performance across the Thailand market.
● Use Flexport allocation tools to actively route cargo to ocean carrier contracts with the optimal cost, transit time, and allocation availability
● Drive performance management of company’s freight forwarding, customs partners, and Ocean carriers leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations.
● Be a trusted advisor and coach to partners; continuously identify gaps and develop solutions focused on process standardization for both the company operations team and partners.
● Identify partner training needs and design and execute training programs to drive operational quality
● Define and refine operational performance and product adoption metrics that meet our company’s business needs through alignment with Company Account Management, Global Operations, Operational Excellence and Partners
● Prepare presentations and analysis for monthly and quarterly partner review process
● Create enablement resources to ensure our internal teams are able to easily ship in and out of managed territories.
Qualification:
● BA/BS degree with 3+ years of professional logistics or supply chain
● Ocean Export Operations (TPEB), shipments from East Asia to USA and Canada
● Excellent communication, interpersonal, organizational skills
● Strong commercial and business acumen, the ability to bring a deeper level of analysis, insights and inform strategy
Established in 2024, Frontline Recruitment Thailand is reimagining recruitment with our unique approach. We're all about honesty and authenticity in every step of the recruitment process. We take the time to understand each client's and candidate's vision and purpose, so we can make the perfect match. We're here to make the recruitment process seamless, reliable, and people-oriented.
Our team consists of some of the best recruiters in the market in Thailand with extensive recruitment experience both locally and abroad. We are all very well connected with key people in our specialised industries in Thailand and we know how to utilise our broad network and expertise to answer both our client’s and candidate’s needs.
We know that every client has different needs and values, so we make sure to listen carefully and deliver a consistent, trustworthy service that respects those values. Our own values are inhibited in every thing we do, and we will do everything to respect yours.