Deskside Support

We are looking for a Deskside Support to join our client’s fast-growing team.

Responsibilities:

• Perform IT end user support, including but not limited to desktops, laptops, mobile phone and related equipment

• Perform set up & installation of IT devices, software & anti-virus software according to internal policies & procedures

• Perform basic troubleshooting diagnosis in office applications, printers, networks etc.

• Perform well service-oriented mind set and supporting co-ordinate ability

• M365, Windows 11 upgrade, asset inventory, Windows 10 and 11 etc

• Working Hour: Mon to Fri - 8:30am to 6:00pm & Alternative Sat – 8:30am to 1:00pm

Requirements:

• Diploma or above

• 1 years related working experience in technical support role

• Familiar with PC/Mac hardware & software

• Familiar with Windows, Office 365, Mobile Device, and other desktop application support

• Analytical with sound communication skills

• Able to work effectively and independently

• Proficient in both spoken and written Cantonese, English

• Immediately available is highly preferable

Benefit:

• Medical insurance

• Gratuity

Founded in 2021, Spiakl Tech is an IoT Solution Provider committed to empowering businesses in the ever-evolving landscape of IoT. 

Our comprehensive suite of services caters to diverse industry needs, ensuring seamless integration of smart technologies.

Our Focus Areas

I.T. Material Sourcing:

• We procure a wide range of materials, including hardware, software, IP PABX, and cabling, essential for IoT implementations.

Infrastructure Design and Build:

• Our experts design and construct robust IoT infrastructure, incorporating network architecture, cloud integration, and edge computing.

Project Management:

• From concept to deployment, we manage projects efficiently, defining scopes, allocating resources, and mitigating risks.

Maintenance Support:

• We provide ongoing maintenance, including repair, monitoring, and emergency response.

Recruitment and Staffing:

• We assist in recruiting skilled professionals for IT-related roles.

Security System Services:

• We design, install, and maintain n secure IoT systems, safeguarding data and privacy.

Our Expertise

• Spiakl Tech combines deep Information Technology expertise with agility and innovativeness, delivering tailored solutions.

Industries We Serve

Our clients span various sectors, including:

• Hospitality
• Catering / Food & Beverage
• Telecommunications
• Healthcare
• Insurance
• Retail
• Construction
• Non-Government Organizations