Desktop Support (ITFS)

We are looking for a Desktop Support (ITFS) to join our client's fast-growing team.

Responsibilities:

• Work with Client's ITFS team to troubleshoot any  Client's Retail network issues, includes router, switch, indoor/outdoor WAP and any other equipment located in the site.
• Work with Client's ITFS team to troubleshoot any Server Room power issue, includes Rack UPS, Battery, ATS and PDU, Power Extension Bar.

Requirements:

• General understanding of networking (ISP Circuits/Equpment, Routing, Switching, Wireless)
• Basic knowledge of Cisco SD-Wan equipment hardware (vEdge, ISR1100 and C8300)
• Basic knowledge of Cisco Meraki Switching hardware
• Basic knowledge of Juniper EX4200/EX4300 Switching Hardware and SRX240/SRX340 Firewall
• Basic knowledge of Aruba indoor/outdoor AP Hardware
• Basic knowledge of connecting Laptop to network equipment/Rack Power equipment via Console Cable and do some basic CLI
• Ability to work with Client's ITFS team to troubleshoot general network issues and Rack Power issues via MS Teams or Wechat Video (Wechat is prefered)
• Excellent oral and written communication skills
• Excellent customer service skills, strong attention to details with excellent follow up

Interested parties please send your full resume with current and expected salary & notice period via email to: recruitment.hr@ spiakl. com or click “Apply Now”. No expected salary mentioned in the resume will not be considered.

All collected information will be kept confidential and used for recruitment purposes only.

Founded in 2021, Spiakl Tech is an IoT Solution Provider committed to empowering businesses in the ever-evolving landscape of IoT. 

Our comprehensive suite of services caters to diverse industry needs, ensuring seamless integration of smart technologies.

Our Focus Areas

I.T. Material Sourcing:

• We procure a wide range of materials, including hardware, software, IP PABX, and cabling, essential for IoT implementations.

Infrastructure Design and Build:

• Our experts design and construct robust IoT infrastructure, incorporating network architecture, cloud integration, and edge computing.

Project Management:

• From concept to deployment, we manage projects efficiently, defining scopes, allocating resources, and mitigating risks.

Maintenance Support:

• We provide ongoing maintenance, including repair, monitoring, and emergency response.

Recruitment and Staffing:

• We assist in recruiting skilled professionals for IT-related roles.

Security System Services:

• We design, install, and maintain n secure IoT systems, safeguarding data and privacy.

Our Expertise

• Spiakl Tech combines deep Information Technology expertise with agility and innovativeness, delivering tailored solutions.

Industries We Serve

Our clients span various sectors, including:

• Hospitality
• Catering / Food & Beverage
• Telecommunications
• Healthcare
• Insurance
• Retail
• Construction
• Non-Government Organizations