End user support

We are looking for a End user support to join our client’s fast-growing team.

Responsibilities:

• Provide timely 1st Tier on-site support to end-users

• Troubleshoot and fix users’ problems remotely if appropriate

• Maintain accurate desktop hardware and software inventory (including peripherals).

• Maintain and update golden-images for desktops

• Ensure all desktops have proper security settings

• Update critical security patches and antivirus pattern for PCs

• Perform Install/Move/Add/Change as requested by users.

• Provide Audio Visual equipment support during important meetings.

• Provide on-site standby service during special events or meetings, setup of mobile kiosk, mobile video streaming encoders during special events

Responsibilities:

• Bachelor’s degree in IT, Computer Science, or related field

• 5-6 years of relevant work experience or above.

• Strong communication skills, attention to detail, and a proactive, team-oriented .

• Good communication skills in English and Cantonese.

Interested parties please send your full resume with current and expected salary & notice period via email to: recruitment@spiakl. com or click “Apply Now”. No expected salary mentioned in the resume will not be considered.

All collected information will be kept confidential and used for recruitment purposes only.

Founded in 2021, Spiakl Tech is an IoT Solution Provider committed to empowering businesses in the ever-evolving landscape of IoT. 

Our comprehensive suite of services caters to diverse industry needs, ensuring seamless integration of smart technologies.

Our Focus Areas

I.T. Material Sourcing:

• We procure a wide range of materials, including hardware, software, IP PABX, and cabling, essential for IoT implementations.

Infrastructure Design and Build:

• Our experts design and construct robust IoT infrastructure, incorporating network architecture, cloud integration, and edge computing.

Project Management:

• From concept to deployment, we manage projects efficiently, defining scopes, allocating resources, and mitigating risks.

Maintenance Support:

• We provide ongoing maintenance, including repair, monitoring, and emergency response.

Recruitment and Staffing:

• We assist in recruiting skilled professionals for IT-related roles.

Security System Services:

• We design, install, and maintain n secure IoT systems, safeguarding data and privacy.

Our Expertise

• Spiakl Tech combines deep Information Technology expertise with agility and innovativeness, delivering tailored solutions.

Industries We Serve

Our clients span various sectors, including:

• Hospitality
• Catering / Food & Beverage
• Telecommunications
• Healthcare
• Insurance
• Retail
• Construction
• Non-Government Organizations