Training and Operational Readiness Coordinator

Role Summary: The Training and Operational Readiness Coordinator is responsible for the design, development and instruction of training programs.  This responsibility involves working with Leads, Supervisors, Managers, and Directors to develop training programs to meet department and business needs for continuous development and improvement, driving for standardization and cross-functionality within manufacturing and support operations.

Duties and Responsibilities:

• Coordinate, maintain, update and facilitate new employee orientation process
• Perform and coordinate the development and delivery of written job skills exams and practical knowledge verification testing for employees
• Update and / or create work instructions (WI) with input from subject matter expert (SME) / owner
• Ensure employees are trained in accordance with WI, process, procedures, and safety requirements, in some cases hands-on demonstrations are needed
• Prepare training materials and reference documents for employees
• Coordinate cross-training and progression programs working with Leads, Supervisors, or Managers
• Create and catalog training videos where appropriate
• Develop training programs for employees based on business needs
• Coordinate and track employee’s re-certification programs
• Consult with Managers as needed on addressing performance and learning needs for identified employees
• Review and recommend appropriate training and development programs as needed
• Maintain all records documenting training and competencies 
• Participate in audits as needed

Qualifications:

• Bachelor’s degree
• 3 to 5 year experience in training and organizational development preferred
• 3 to 5 year experience in a manufacturing environment
• Lean trained with practical implementation experience strongly preferred
• Train the Trainer Certified a plus
• Professional presentation, facilitation, interpersonal, written and verbal communication skills
• Ability to influence without formal authority by building positive working relationships and partnerships
• Positive feedback and coaching skills
• Exceptional planning and organizing skills to work on multiple projects at the same time within established deadlines
• Proficiency in use of database applications, web tools, and e-Learning tools
• Proficiency with or ability to quickly learn Word, Excel, Power Point, SharePoint, and CPro
• Ability to work effectively in teams and independently
• Available to work early mornings, nights, and weekends as needed to train and work with all shifts