Company :Medical Device Manufacturing.
Job Title: Senior Executive - CRM, Dealer Portal & Data Analytics
Location: Sanand , Ahmedabad.
Job Profile:
Senior Executive with 4–5 years of experience in CRM management, dealer portal operations, and data analysis. Strong background in supporting sales teams, managing dealer networks, and delivering MIS and insights to drive business performance
Key Responsibilities
Managed day-to-day CRM operations including lead tracking, workflows, automation, and data accuracy
Handled dealer portal management: dealer onboarding, user access, schemes, and performance monitoring
Prepared MIS reports, dashboards, and KPIs for management review and decision-making
Analyzed sales, dealer, and customer data to support forecasting and target tracking
Coordinated with Sales, Marketing, Finance, and IT teams to improve processes and system efficiency
Supported CRM and portal upgrades, UAT testing, and basic system integrations
Tools & Technologies:
CRM: Salesforce, Zoho CRM, MS Dynamics 365, HubSpot
Dealer Portal / ERP: SAP (SD/CRM), Oracle, NetSuite, Odoo
Analytics: Advanced Excel, Power BI, Tableau, Looker Studio, SQL
Others: MS Office, Google Workspace, JIRA, ServiceNow
Contact person
Mahek Hindocha
9898408648
[email protected]