Human Resources Manager

Job Description

RESPONSIBILITIES

• Serve as the primary liaison between management and union representatives.
• Administer and interpret the collective bargaining agreement (CBA).
• Lead grievance investigations, disciplinary actions, and arbitration processes.
• Support contract negotiations and labor strategy development.
• Promote a positive and inclusive workplace culture.
• Provide coaching and support to supervisors and employees.
• Conduct investigations and resolve employee concerns in a timely, fair manner.
• Oversee recruitment, onboarding, and retention strategies for hourly and salaried roles.
• Partner with operations to ensure staffing levels meet 24/7 production demands.
• Support performance management, succession planning, and employee development.
• Ensure compliance with federal, state, and local employment laws (e.g., FMLA, ADA, FLSA, OSHA).
• Maintain accurate HR records and reporting.
• Lead safety and wellness initiatives in collaboration with EHS teams.
• Manage payroll, benefits, and HRIS processes in coordination with corporate HR.
• Monitor key HR metrics (turnover, absenteeism, etc.) and recommend improvements.
• Support continuous improvement and lean manufacturing initiatives.

Qualifications

REQUIREMENTS

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Equivalent work experience in HR will be considered in lieu of a degree.
• 3+ years of progressive HR experience in a manufacturing or industrial setting in an HR Generalist, HRBP or HR Manager role.
• Strong union labor relations experience (contract interpretation, grievance administration, etc.)
• SHRM-CP or PHR Certification
• Experience in paper and pulp ideally, or similar heavy manufacturing industries a must.
• Excellent interpersonal, communication and conflict resolution skills.
• Proven ability to build trust and credibility with both hourly and salaried employees.
• Hands-on, approachable leadership style with a strong sense of urgency.
• Union experience is highly desirable.

We are an emerging recruitment organization working with well-known clients based in the USA. Our services offer a wide range of functions related to recruitment. Our young yet experienced team strives to offer the best services to our clients. 

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