HR & ADMIN SUPPORT

JOB ROLE: HR and Admin Support

JOB TITLE: HR Administrator

Mid-Level (3–5 years)

TEAM / DEPARTMENT:

Human Resources & Admin

SUPERVISOR / DEPARTMENTAL HEAD:

Head, Human Resources & Admin

BRIEF JOB OVERVIEW:

The Purpose of the job holder is to support the Head in daily HR operations, maintain employee records, assist with recruitment, handling HR documentation, and ensuring the smooth functioning of internal HR processes.

JOB SCHEDULE: DAILY TASKS/DUTIES/RESPONSIBILITIES FOR THE JOB ROLE

• Support the recruitment and onboarding process by posting job openings, screening CVs, scheduling interviews, and managing new hire paperwork and orientation.
• Assist on Staff record management to maintain an accurate and up-to-date physical and digital employee files, which includes personal details, contracts, and performance records.
• Handle the vetting and processing of medical attendance and payments
• Managing time and attendance records and review exit plans
• Support Head by providing up-to-dated report on all staff leave including sick leave, overtime hours, work management schedules
• Track, monitor and update the HRIS excel/software of the company with regular reports
• Assist in managing and administrating the HR budget.
• Ensure the company complies with all relevant labor laws and regulations, and assisting with compliance reporting.
• Serve as the initial point of contact for employee questions regarding HR policies, procedures, and benefits.
• Compile and submit HR data and reports to Head as when required
• Coordinate internal staff training and development sessions and maintain training records
•  Ensure feedback from external training programs are collated for Management update
• Perform other various administrative tasks such as scheduling meetings, preparing HR documents, booking tickets and assisting with internal arrangements like training sessions. 
• Ensure logistics are available to meet the business needs
• Followup on insurance premium updates and other business registrations
• Supervise other direct report in department
• Any other assignments that may be given from time to time.

QUALIFICATION / EXPERIENCE REQUIRED FOR THE ROLE:

• Bachelor’s degree in Human Resources, Psychology,  Business Administration, or a related field
• 3–5 years of experience in an HR support or administrative role
• Certification from the CIHRM, SHRM etc
• Familiarity with Ghana labour  laws and HR compliance standards
• Proficiency in MS suite

SKILLS SET / COMPETENCES FOR THE ROLE:

• Strong communication and interpersonal skills
• Good organizational and problem-solving skill
• Knowledge of Ghana labour law and best practices
• Previous HR experience is beneficial 
• Ability to show maturity and maintain confidentiality
• People oriented