Head of Segments and Products (Business Banking, SME, Credit, Product Development) – Port Moresby, Papua New Guinea

Reference Number: JA-004-BSP

Job Description:

The Head of Segments and Products will be an expert partner supporting the BB Head in development of the SME and will play a major part in achieving the right scale and market penetration. The role is responsible to modify and amend credit programs, create new ones and do annual reviews

Responsibilities:

• To ensure effective product training of the Sales force by Product Specialists and to manage the product specialist s in the hive through the product coordinator
• Be responsible for the successful functioning and profitability of the credit programs and credit process
• Develop and deliver an appropriate advertising, promotions and public relations platform when this is necessary.
• Be responsible for the successful functioning and profitability of the credit programs and credit process
• Establish effective mechanisms for market research, analysis and segmentation at both micro and macro level
• Establish a mechanism for identifying target customers in each preferred market sector - for screening and selection by the Marketing department in conjunction with the Risk Department with a view to increase efficiency of both departments
• Responsible for providing business intelligence to the sales force with a view to increase penetration across all products range especially non loan product
• Be responsible for the determination, design of new products and product bundling for SME customers resulting from market research and feedback from appropriate sales force
• Being the central point in coordinating between sales and risk changes in risk parameters based on factual market feedback
• Be the central coordination point for the business vis a vis process improvement with other areas of the bank
• Develop and deliver an appropriate advertising, promotions and public relations platform when this is necessary
• To coordinate customer surveys on a periodic basis

Regulations that Govern Actions:

• Ensure compliance with all relevant BPNG regulations, banking laws, AML regulations and internal BSP policies and code of conduct in order to maintain BSP’s sound legal position and mitigate any potential risks.

Requirements: Qualification and Skill

• Bachelor’s Degrees in Accounting, Commerce, Business Administration, Economics, Banking & Finance etc
• A business focused individual with unquestionable expertise in developing marketing strategy and methodologies in fast-moving customer-focused product-driven businesses
• A process focused individual with about 12-15 years’ experience in retail banking as well as corporate banking
• An effective team player with a results orientation and a liking for competitive and challenging environments

Direct Reports

• Data Mining & Segmentation Head
• Customer Fulfilment
• Product Coordinator

Key stakeholders

Internal

• Business Banking Sales (Borrowing & Non- borrowing)
• Business Banking Risk Team
• Business Banking Marketing Team
• Marketing Department
• People and Culture Department
• Corporate Banking SBU
• Finance and Operations
• Branches
• Third Parties

 External

• Business Banking Customers
• Business Community, Trade Associations, Industrial Chambers etc

If you wish to apply for the position, please send your CV to Jamie Adams at [email protected]

Please visit www.caglobalint.com for more exciting opportunities.

Jamie Adams

CA Finance

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.

CA Global Headhunters is an international staffing company with a specific focus on recruitment in Africa. Our extensive, diverse candidate network built up over 10 years comprises the most skilled and experienced candidates. We recruit talent of the highest standards across African sectors, including Mining, Oil & Gas, Engineering, Banking, Finance, Legal, Insurance, Commodities, and Agriculture. As African markets continue to grow and develop, so too does our skill and expertise, ensuring that we deliver the best service to both clients and candidates.

Thanks to our access to global networks and resources, we understand our clients’ cultures, operations, business strategies, and industries. We are always on par with the latest technologies and trends which assist us in sourcing the best talent for clients. Whatever stage of the project lifecycle, we can put forward the right candidates with the right skills.