Director of Sales (Diagnostics) (Healthcare, Medical, Devices) - Lagos, Nigeria

Job Description:

Our client is a leading innovator in the medical device industry, dedicated to improving patient outcomes and transforming healthcare in Africa. As they continue to expand their product portfolio and expand global footprint, they are seeking a dynamic and visionary Director of Sales (Diagnostics) to lead our commercial strategy and drive exponential growth.

Mission for the Role:

As Director of Sales (Diagnostics), you will spearhead revenue growth, customer expansion, and operational excellence, ensuring ISN Medical remains the preferred partner for healthcare providers. You will drive aggressive market penetration, build a high-performing sales team, and forge strategic alliances to unlock new business opportunities.

Key Outcomes:

Revenue and Customer Base Growth

• Achieve 35% revenue growth in 2025
• Increase the customer base by 10% in 2025, ensuring consistent growth and market penetration.
• Grow active sites by 50% by the end of 2025, with a long- term strategy to further scale and optimize site performance over the next three years.
• Surpass sales targets set by key strategic OEM partners.

Sustained Revenue Growth

• Achieve at least 25% (in USD) YoY revenue growth over the next three years.

Profitability

• Achieve operating profit (EBITDA) to at least 20% in 2025 and maintain or improve it in subsequent years.

Team Performance and Development

• Ensure 80%+ of the sales team meets or exceeds their targets.
• Identify and retain top-performing talent, while decisively managing underperformance.
• Recruit high-impact commercial team members and leaders by the end of 2025.

Customer Satisfaction

• Maintain an exceptional cNPS of 50+ annually.
• Resolve 100% of customer complaints within 24 hours
• Complete 80% of technical service work orders within 72 hours

Operational Excellence

• Deliver monthly sales forecasts with 90%+ accuracy.
• Design and implement effective sales training programs to enhance team effectiveness.

Requirements: Qualification and Skill

Core Competencies and Traits

Qualifications:

• • Bachelor’s degree in Health or business management related courses (MBA preferred)
  • 10+ years in sales leadership roles in medical devices, diagnostics, or healthcare, with proven success in revenue growth, strategy execution, and team management.
  • Expertise in B2B sales to healthcare providers, hospitals, and labs.
  • Experience managing complex sales cycles and collaborating cross-functionally with marketing, operations, and customer service teams.
  • Proficient in CRM tools, sales forecasting, and performance tracking.
  • Strong knowledge of the African healthcare landscape, including regulations and market dynamics.
  • Demonstrated success in building and developing high-performing sales teams.

If you wish to apply for the position, please send your CV to [email protected]

Please visit www.caglobalint.com for more exciting opportunities.

CA Global Headhunters is an international staffing company with a specific focus on recruitment in Africa. Our extensive, diverse candidate network built up over 10 years comprises the most skilled and experienced candidates. We recruit talent of the highest standards across African sectors, including Mining, Oil & Gas, Engineering, Banking, Finance, Legal, Insurance, Commodities, and Agriculture. As African markets continue to grow and develop, so too does our skill and expertise, ensuring that we deliver the best service to both clients and candidates.

Thanks to our access to global networks and resources, we understand our clients’ cultures, operations, business strategies, and industries. We are always on par with the latest technologies and trends which assist us in sourcing the best talent for clients. Whatever stage of the project lifecycle, we can put forward the right candidates with the right skills.