Salesforce Solution Director

Salesforce Industry Solution Director for Technology Santa Clara, CA- Ref: 366675

We are seeking an experienced Salesforce Solution Partner to drive growth and deepen

client relationships within our TS&S portfolio. As part of TCS’ global Salesforce practice, you

will be responsible for leading strategic account engagements, driving revenue growth, and

ensuring customer success and program delivery. This is a growth-oriented leadership role

that blends sales leadership with program oversight and customer outcomes, offering you

the opportunity to impact both top-line growth and long-term client success.

You will serve as a trusted advisor to C-level stakeholders, helping them unlock the full value

of Salesforce solutions. In addition to your sales responsibilities, you will be accountable for

delivery excellence, client satisfaction, and risk management across complex, multi-million-

dollar programs.

Key Responsibilities

Sales & Growth Leadership

Own the sales strategy and execution for Salesforce services and solutions within

your assigned industry portfolio.

Meet or exceed sales targets and KPIs, including pipeline generation, revenue

growth, and margin contribution.

Lead business development efforts by identifying new opportunities, shaping

pursuits, and guiding proposal development.

Mine and identify additional business opportunities within portfolio accounts and

align TCS resources to develop and nurture sales opportunities

Establish and align relationships with key Salesforce industry and account leaders

related to your portfolio accounts

Establish and nurture C-level and senior executive relationships, positioning TCS as a

strategic Salesforce partner.

Collaborate with cross-functional teams to bring innovative, industry-relevant

solutions to market.

Client Relationship & Account Management

Serve as the overall relationship lead for assigned accounts, ensuring alignment

between client needs and our Salesforce capabilities.

Act as the voice of the client, advocating for their priorities internally while managing

expectations and outcomes.

Drive account planning and execution, including opportunity road mapping, quarterly

business reviews (QBRs), and client satisfaction initiatives.

Program Delivery & Risk Management

Provide executive oversight for Salesforce program delivery across your accounts,

ensuring on-time, on-budget execution with high quality.

Guide delivery teams in issue resolution, escalation management, and resource

alignment.

Preferred Qualifications and Experience

10+ years in technology consulting, with at least 5 years in Salesforce-related roles

Proven track record of sales leadership, delivering multi-million-dollar, multi-cloud

Salesforce programs

Deep understanding of Salesforce ecosystem: Sales Cloud, Service Cloud, Experience

Cloud, Industry Clouds, and emerging technologies (Agentforce, GenAI, Data Cloud, etc.)

Experience in complex program delivery, including multi-vendor environments and

global implementations

Strong understanding of delivery governance, risk management, and escalation

processes

Exceptional relationship management and client advisory skills at the executive level

Industry domain expertise, bringing insight and relevance to client conversations –

preferred industries include Banking and Financial Services, Insurance, Life Sciences,

Healthcare, Energy & Utilities, Manufacturing, Telecommunications

Bachelor’s degree required; advanced degrees and Salesforce certifications are a plus

(e.g., Salesforce Certified, Industry Specialist certifications)