Job Description: Client Partner – Google relationship
The Client Partneristhe CEO of a portfolio of business who is passionate about forming and driving successful client relationships andcan successfully interact with senior executive level clients. Through their role, Client Partners focus on all aspects of client growth, relationship development, financial integrity, and quality delivery and execution of all engagements that drive organic growth and strong relationships.
This individual managesgrowth and evolution of multiple client relationships and can lead complex multi-dimensional engagements that combine consulting, and large technology deployments. This person is a high-energy leader with theability to grow client relationships through presenting new strategies and innovative ideas.
The Client Partner is experienced in leading teams of both Client Service as well as service line professionals on multidisciplinary teams in a matrixed environment. These individuals also have a strong operational acumen in operating their clients business to meet financial and client satisfaction targets.
Key Responsibilities
Responsible for a portfolio of business in one of Bristlecone’s most strategic and fast growing relationships
Responsible for sales of SAP and other supply chain and related services to the client.
Focus on developing new relationships in the client organization and converting them to opportunities and deals.
Effectively manage all commercial aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting.
Accurately plan and forecast revenue growth to achieve their net revenue and margin targets.
Develop and drive growth & account plans, processes, and strategies that improve results for clients, while growing the account portfolio.
Continually increase knowledge of the client’s business (and industry) often serving as the client’s first line consultant.
Provide leadership and direction to client and capability teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications, & quality in a matrix environment for assigned clients.
Work closely with the sales team to develop proposal/presentation content and strategy for new business pitches.
Effectively on-board new client relationships.
Works to stay current with industry trends and best practices to proactively sell fit for purpose solutions and innovation.
Qualifications:
Relevant undergraduate degree required with advanced degree preferred.
Unparalleled client relationship skills and business acumen – you must be able to earn Trusted Advisor status with clients.
Experience in managing the Google relationship is highly desired.
At least 10 years of experience in working with senior level client contacts.
At least 5 years’ recent experience in growing and managing complex client relationships.
Experience working in a matrix environment and managing teams within a dynamic, fast-paced, and ever-changing environment.
