Client Partner – Insurance Healthcare
Location: Remote – Job ID: 385120
Client Relationship & Account Management:
Manage a large client account and ensure growth in revenue and service adoption.
Develop new business opportunities within the account to achieve revenue growth targets.
Serve as the primary point of contact and trusted advisor for client leadership.
Liaison with clients to understand business needs and analytics requirements.
Ensure overall customer satisfaction and retention.
Strategic & Operational Oversight:
Responsible for overall client relationship management, including escalation handling and stakeholder management.
Own P&L management for the account:
-Revenue growth
-Margin management
-Resource planning and utilization
-Business planning and forecasting
Drive adoption of analytics solutions aligned with client business objectives.
Delivery & Innovation Oversight:
Collaborate with analytics delivery teams (onsite/offshore) to ensure project delivery excellence.
Oversee analytics solutions, dashboards, and insights that impact client decision-making.
Facilitate workshops and co-creation sessions to identify innovation opportunities.
Generic Skills:
a. Strong stakeholder management and client engagement skills.
b. Excellent communication, presentation, and negotiation abilities.
c. Strategic thinker with problem-solving and business acumen.
d. Ability to lead cross-functional teams and influence decision-making.
e. Collaborative approach with onsite/offshore teams and client teams.
f. Ability to identify growth opportunities and achieve business targets
Functional Knowledge:
a. Strong knowledge of US Healthcare Insurance, business intelligence, and reporting tools (Tableau, Power BI, QlikView).
b. Hands-on experience with SQL, Python, R, or similar analytics programming tools.
c. Understanding of data governance, data quality, and analytics best practices.
d. Knowledge of AI/ML, predictive analytics, and advanced analytics frameworks is a plus.
e. Ability to translate analytics insights into business recommendations and growth opportunities.
Salary Range: $131,800-$210,300 a year + bonus up to 30%
