Post: Sales Executive
Key Responsibilities
Order Processing & Work Order Generation: Review client order specifications, ensure full contract and administrative compliance, and issue formal work orders across relevant internal departments.
Production Planning & Schedule Confirmation: Collaborate closely with Executive Leadership and Operations to align production schedules with client procurement timelines and issue accurate delivery confirmations.
Delivery & Portal Management: Continuously update customer portals (order status, PDI reports, dispatches) and track delivery performance to drive corrective actions for on-time fulfilment.
Customer Communication & Audit Handling: Serve as the primary point of contact for customer visits, audits, new inquiries, New Product Development (NPD) updates, and final product deviation approvals.
Issue Resolution & Feedback Management: Record customer feedback and complaints, conduct root-cause analysis with cross-functional teams, and communicate preventative action plans back to the client.
Satisfaction Tracking & Market Analysis: Drive periodic customer satisfaction surveys, analyze return trends in monetary value, and benchmark dissatisfaction indicators against key market competitors.
Quality Compliance & Record Keeping: Maintain all department quality documentation, monitor key operational KPIs, and enforce corrective/preventive actions for non-conformances (NCs).
Interdepartmental Coordination & Payment Collection: Partner with internal teams for smooth daily operations, enforce Customer Specific Requirements (CSR), and manage timely outstanding payment collections from clients.
Salary: 15000 to 30000
Education: Any Graduate
Location: Dared, Jamnagar.
Experience: 1 Year
Job Time: 09:00 to 19:00
Week Off: Friday
GOAL CONSULTANCY is a professionally managed, dynamic organization dedicated to providing high-quality Consulting, Training, and Placement services. With a strong commitment to excellence, we have been consistently supporting both aspiring candidates and progressive organizations by addressing their unique requirements with precision and professionalism.
At GOAL CONSULTANCY, we believe in empowering individuals and organizations through strategic guidance and skill development. Our proprietary methodologies and tailored frameworks enable clients to identify challenges, explore effective solutions, and discover more efficient ways to achieve their objectives. We serve not only as consultants but also as partners on a journey of growth, self-discovery, and operational improvement.
Our strength lies in our extensive network of industry experts, trainers, and organizational development professionals. Through strategic collaborations and partnerships, we carefully match resources to each client’s specific project requirements, ensuring customized and impactful service delivery.
We take immense pride in our systematic, result-oriented, and client-focused approach. Every assignment is executed with high levels of quality, efficiency, and commitment, which has led to the establishment of enduring partnerships with a diverse clientele. Our client portfolio includes leading organizations across public and private sectors, multinational corporations, not-for-profit entities, and fast-growing enterprises.
At GOAL CONSULTANCY, we are passionate about fostering professional growth and organizational excellence — delivering measurable results and sustainable value through every project we undertake.