Client Acquisition and Retention:
Prospecting new clients through calls, emails, or networking.
Building and maintaining strong relationships with existing clients to ensure repeat business.
Sales Presentations:
Presenting freight services to potential clients, explaining shipping options, rates, and benefits.
Negotiating rates and terms with clients.
Market Research:
Staying up-to-date on industry trends, competitor services, and the needs of potential clients.
Identifying new business opportunities and market segments.
Customer Service:
Ensuring clients’ shipping needs are met in a timely and cost-efficient manner.
Handling customer complaints or issues related to freight services.
Sales Targets and Reporting:
Meeting sales goals and quotas set by the company.
Reporting on sales performance and customer feedback to management.
Collaborating with Other Teams:
Working closely with operations, logistics, and customer service teams to ensure smooth transportation and delivery of goods.