Product IT Business Analyst

About the company

Geekhunter is hiring on behalf of our client, a leading B2B technology company providing cloud-based supply chain and digital commerce solutions across Southeast Asia. 

Job Description

Product Management & Solution Presentation

• Develop in-depth knowledge of the company’s products, services, and industry solutions.
• Conduct product demonstrations, solution presentations, and proof-of- concepts (POCs) to prospective clients and internal stakeholders.
• Understand customer business challenges and recommend suitable product solutions.
• Support pre-sales activities by working closely with the Sales and Technical teams.
• Assist in product positioning, feature prioritisation, and product roadmap discussions.
• Gather market intelligence, customer feedback, and competitor analysis to recommend product improvements.

Business Analysis

• Engage with stakeholders to understand business objectives, operational processes, and system requirements.
• Conduct brainstorming sessions and requirement gathering activities.
• Analyse business processes and identify opportunities for improvement through technology.
• Document Business Requirements Documents (BRD), Functional
• Specifications (FSD), User Stories, Process Flows, Use Cases, and Acceptance Criteria.
• Translate business requirements into clear and detailed functional specifications for software development teams.
• Work closely with UI/UX designers, developers, QA engineers, and project managers throughout the Software Development Life Cycle (SDLC).
• Review and validate proposed technical solutions to ensure alignment with business needs.
• Manage requirement traceability and change requests throughout the project lifecycle.

Product Development Support

• Participate in sprint planning, backlog grooming, and product refinement sessions.
• Prioritise product backlog items together with Product Managers and stakeholders.
• Assist developers in clarifying business requirements during implementation.
• Support User Acceptance Testing (UAT) by preparing test scenarios, validating system functionality, and coordinating business users.
• Verify delivered solutions meet business requirements and acceptance criteria.

Stakeholder Management

• Serve as the primary liaison between business users, customers, Product

Management, Development, QA, and Project teams.

• Facilitate discussions to resolve requirement gaps, conflicts, and implementation challenges.
• Build strong relationships with customers by understanding their business goals and operational needs.
• Communicate project updates, product enhancements, and solutions recommendations effectively to both technical and non-technical audiences.

Job Requirements

• Bachelor's Degree in Information Technology, Computer Science, Software Engineering, Information Systems, Business Information Systems, or a related discipline.
• Minimum 3–5 years of experience as an IT Business Analyst, Product Analyst, Product Owner, Functional Consultant, or similar role.
• Experience in enterprise software, SaaS products, ERP, CRM, Supply Chain, Distribution Management Systems (DMS), or business applications is an advantage.
• Experience working in Agile/Scrum environments is preferred.

Benefits

• THR and BPJS
• 12 days of annual leave