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Job Description

JOB DESCRIPTION
SECTION I. BASIC INFORMATION
Job Title	Manager – IT Infrastructure and Networking Services	Location	Mumbai
Entity	Yokohama Off-Highway Tires	Reporting to	Lead – IT Infrastructure and Networking Services
Division	IT	Direct Reports (Nos)	-
Department	IT	Team Size (Nos)	6
Unique Job Code	(To be filled by HR)
SECTION II. PURPOSE OF THE ROLE
This role will be responsible for managing the IT Server and Network for the Organization. Will be the SPOC for server, storage and network related services including new initiatives and 24 X 7 Support.
SECTION III. Key Result Areas
• Ownership of IT Server, Storage and Network infrastructure • Network Infrastructure (including engagements with Telecom Service providers) • Server Infrastructure • Collaboration / Communication / VC Infrastructure • Operating Systems / Databases / VMWare / Citrix • Manages IT L2 FMS • IT Adaption & Effectiveness o Drive Availability, Effectiveness and Adaption of IT Infrastructure • Ensure 24x7 Monitoring and Uptime of IT Infrastructure • Continuous engagement/review with Infrastructure Hardware / Services partner/provider • Ensure Effective business user support through optimal use of the Facility Management (FMS)/Helpdesk teams based on internal SLA and KPI • Ensure Implementation / augmentation of requisite server and network infrastructure for projects / new or existing initiatives • Setup and Testing of IT Server / Network / Storage systems and infrastructure. • IT Innovation / Awareness o Continuous evaluation of new Hardware/Services from Solution Partners o Continuous Evaluation and Monitoring of the IT Security Landscape and Threats, Statutory/Compliance Requirements o Executing Training Programs to improve IT awareness (IT Controls/Governance) among team members and YOHT employees.
SECTION IV. Key Interactions
Internal Interactions	Party Interacting With	Main Purpose of Interaction / Details	Frequency (Put a √)
Occasional	Frequent	Continuous
IT COE Team Members / IT Business Partners / IT Shared Services/ Business Units /Business Stakeholders	Understanding & Collating Business Requirements, Developing and Delivering IT Infrastructure/Networking/ FMS solutions & services			√
External Interactions	Solution Partners	Keeping abreast of the progress / developments / functionality enhancement / technology architecture / licensing and solution deployment models in the IT Infrastructure/Networking/IT Security/FMS space		√
Solution Implementation Partners	Engagements for Project / Solution Delivery, Keep track of the capability / current track record of Solution Implementation Partners, Maintaining a connect with the Solution Implementation Partners Ecosystem		√
Knowledge, Skills and Experiences	Competencies
Educational Background: - Mandatory: Bachelor in Comp / Electronics /MBA-IT / MCA - Preferred: Certification in ITIL Foundation / CCNP / MCSE / VCP / Azure and Citrix Virtual Apps	Functional/ Technical Competencies: - Must have experience across IT Server and Network Infrastructure, VMWare, Citrix and FMS domains - Experience of designing, planning, and implementing system and network architectures that are high performing, scalable, fault tolerant, secure, and compliant - Experience of setting up Enterprise Server and Network Infrastructure environment with the right sizing and capacity planning - Experience in DC-DR solutioning/implementation from Infrastructure Point of View - Strong exposure and knowledge of the Networking Technology - Strong Working knowledge of Virtual Architecture - Strong Working knowledge of Cloud Environments - Strong working knowledge of the IT Security Landscape and solutions - Sound Understanding of the evolving Technology domain - Strong Project Management / Delivery Management Skills Behavioral/ Managerial Competencies: - Stake Holder Management - Good Communication /Collaboration Skills - Problem Solving - Willing to travel to plant locations as per need
Work Experience: - 10+ years of experience in similar assignments with a Manufacturing company. - Experience of leading a Server and Network Infrastructure / FMS Team
Other Skills:
Budgeted Compensation (To be Filled by HR)

ANNEXURE – I

Our Values

Customer Centricity	Actively developing & deploying ‘solutions’ which serve customer needs and alleviate their pain points
Integrity	Doing what you say you will do and doing what is right
Entrepreneurship	Taking accountability and driving results as an owner. Taking initiative Freedom to operate and take risks
Humility	Being courteous, modest and respectful towards everyone we interact with

Skills

Cco, Clo, Cro, Vmware, Network Architecture, Mba, Networking, Azure, Vat, Education, Erp, Solution Implementation, Visio, Manufacturing, Fms, Management Skill, Mcse, Accountability, Scala, Compliance, Citrix, Problem Solving, Apr, Itil, Capacity Planning, Project Management, IT Infrastructure & Network Management, Virtualization & Cloud Technologies, IT Operations, FMS & 24x7 Support, Network Security & Compliance, Solution Architecture & Project Management

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