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Job Description

Position Title	Senior vendor coordinator/Assistant manager
Salary Grade	Alpha numeric code (if any)
Job Position Summary	Responsible for searching and aligning vendors inline with project requirements. Vetting and onboarding/Empaneling new vendors. Resolving payment related queries in coordination with accounts team. Resolving all vendor related issues and streamlining overall resource requirement process.
Key responsibilities	Vendor coordinator/Assistant Manager 1. Verbal and written communication with vendors as per the project requirement for different language, services and resources working in time zones. 2. Negotiating/Bargaining with vendors in order to maintain profit margins. 3. Searching vendors/Translators on different vendor, translator portals, Social networking sites and contacting for collaboration. 4. Vetting/Testing translators by sending them tests and getting evaluated by PMs and language leads. 5. Empaneling resources by adhering to Fidel’s vendor empaneling process. 6. Updating vendor information and maintaining vendor data base on regular bases. 7. Handling escalations: a- Project managers’ escalation regarding vendor- Follow up with non-responsive vendor, Quality issues, Behavioral issues. Taking required action after consulting the reporting manager. b- Vendor escalation: Payment queries- Follow up with accounts team, Explaining Fidel vendor payment policy etc. 8. Collaborating with Top-Management, Sales team, Project Management team to understand their resource requirements and be able to provide correct inputs which helps to close bids and meet delivery schedules. 9. Updating proactively top management, Project manage team, Sales team about resource availability, Regional holidays, National holidays etc.

Desired Qualification / certifications	Graduate/Post graduate any discipline with Good Communication skill. Tech savvy. Good computer skills Command over English language.
Preferred relevant work experience	Coordinator • Up to 2 years’ experience of email and telephonic communication. • Coordination with multiple verticals / stakeholders • Demonstrative example of negotiation skills. • Demonstrative example of problem-solving skills. Assistant Manager • Up to 2 years’ experience of coordination with multiple stake holders/Verticals. • 1-2 years’ experience of Project/Vender coordination. • Team management • Demonstrative example of problem-solving skills. • Demonstrative example of negotiation skills.
Skills and knowledge	a. Behavioral / Leadership a. Listening, comprehension and communication b. Result orientation c. Problem solving d. Multitasking e. Innovative f. Quick learner (Localization services) b. Functional a. Collaboration with vendors b. Basic understanding of Localization. c. Basic knowledge of geography, countries, cultures, languages, time-zones, currencies etc. d. Budgeting. e. Good written and verbal communication skills at all levels (local and international resources, Senior management, Sales team etc.).
Position sreports to	Vendor manager/Senior management
Position supervises	Nil
Travel needed	NA
Location	Fidel Softech, Pune office
Timing	12 PM IST to 9.00 PM IST
Employment details	Full time and on the rolls of the Fidel Softech

Skills

Cco, Proactive, Clo, Coo, Written Communication, Computer Skills, Verbal Communication Skill, Networking, Vat, Negotiation Skills, Negotiation Skill, Verbal Communication Skills, Visio, Discipline, Scala, Problem-solving Skill, Problem-solving, Leadership, Communication Skill, Listening, Problem Solving, Written And Verbal Communication, Vertica, Social Networking, Communication Skills, Budgeting, Geography, Project Management

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Senior Vendor Coordinator

Job Description

Skills