Telesales Executive

Job Summary:

We are seeking a motivated and results-driven Tele Sales Executive to join our growing team in Dubai. The ideal candidate will have a strong background in tele sales, particularly in the fields of ISO Certification, Corporate Training, or Sustainability Services. This role requires a dynamic communicator who can engage with clients, explain our services, and convert leads into successful business opportunities.

Key Responsibilities:

• Make outbound calls to prospective clients and leads from provided databases and online sources

• Promote and sell ISO certifications (e.g., ISO 9001, ISO 14001, ISO 45001), sustainability consulting, and training programs

• Understand customer needs and recommend suitable certification or training solutions

• Schedule meetings or demonstrations with senior consultants or sales managers

• Follow up on leads through calls, emails, and WhatsApp communications

• Maintain CRM records with accuracy, updating lead status and interactions

• Achieve monthly and quarterly sales targets

• Build long-term relationships with clients for repeat business and referrals

• Coordinate with the technical and operations teams to ensure seamless service delivery

• Stay updated on industry standards, market trends, and competitor activities

Key Requirements:

• Proven experience in tele sales, preferably in the ISO certification, training, or sustainability consulting sectors

• Minimum 2 years of relevant work experience

• Excellent communication and interpersonal skills

• Fluent in English; Arabic is a plus

• Strong persuasion and negotiation skills

• Well-versed in CRM software and MS Office

• Ability to handle objections and turn them into opportunities

• Self-motivated, target-driven, and professional

• Currently based in Dubai or willing to relocate

• Female candidates preferred (as per team diversification needs)