Area Business Manager

Job Title: Area Business Manager

Location: North Region 

Company: Ethera Diamonds

Job Summary:

The Area Business Manager (ABM) will be responsible for driving sales performance, managing retail store operations, and leading team productivity across the South Region. This role requires strong leadership, business acumen, and the ability to execute strategic initiatives to achieve revenue and growth targets in the premium jewellery segment.

Key Roles & Responsibilities:

• Drive overall sales and revenue growth across assigned stores in the South Region.
• Manage and supervise Store Managers and Sales Teams to ensure target achievement.
• Monitor store-wise performance, analyze sales data, and implement corrective actions.
• Ensure high standards of customer experience and service delivery in all stores.
• Develop and execute regional sales strategies aligned with company objectives.
• Conduct regular store visits for performance review, training, and team motivation.
• Maintain visual merchandising standards and brand consistency across outlets.
• Collaborate with marketing teams for local promotions, campaigns, and events.
• Handle inventory management, stock planning, and minimize shrinkage.
• Ensure compliance with company policies, SOPs, and operational guidelines.
• Identify new business opportunities and support store expansion plans.
• Recruit, train, and develop high-performing teams within the region.

Required Skills & Competencies:

• Strong leadership and team management skills
• Excellent sales and negotiation abilities
• Data-driven decision-making and analytical skills
• Strong understanding of retail operations and customer behavior
• Effective communication and interpersonal skills
• Problem-solving and conflict resolution abilities
• Ability to work under pressure and meet deadlines
• Proficiency in MS Office and retail management systems

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred)
• 4–8 years of experience in retail sales, preferably in jewellery, luxury, or lifestyle segments
• Prior experience in handling multiple stores or regional operations is mandatory

Key Performance Indicators (KPIs):

• Sales target achievement (monthly/quarterly)
• Store productivity and conversion rates
• Team performance and retention
• Customer satisfaction scores
• Inventory turnover and stock management