System Operations Engineer

Our prestigious client who is a leading global consumer internet unicorn is looking for an energetic and passionate teamplayer to take on the role of System Operations Engineer. As a part of our team, you’ll help deliver seamless IT experiences and support to the employees by providing responsive helpdesk service, stable networks and reliable IT systems.

As a System Operations Engineer, you will be part of our Technical team and responsible for the implementation of various technical solutions to meet our corporate requirements, and providing technical support in a fast-paced and demanding environment

What we envision the role to be:

• Provide system operations support and administration; monitor regional system and storage infrastructure performance and the resolution of technical problems
• Review and ensure all aspects of the infrastructure and service are monitored and that the regional level has clear visibility and awareness of possible service failures or gaps
• Perform problem/issue identification and resolution; work across multiple teams and vendors to identify the root cause and find suitable workarounds or solutions
• Recommend system modifications to improve service quality and stability. Develop good configuration best practices and guidelines
• Ensure current configurations are documented clearly and accurately in Knowledge Base.
• Perform, monitor and audit configuration changes across critical regional devices or services, and ensure they are supported with authorised change requests
• Assist with the implementation of agreed infrastructure changes, maintenance routines and component updates and upgrades
• Highlight changes in the environment that may disrupt the service availability or integrity
• Develop and share tested methods in remediating common or highly critical vulnerabilities

What we hope to find in you:

• Experienced in designing and administering physical and virtual environment
• Experienced in designing and administering enterprise-level Active Directory
• Experienced in Linux Administration
• Microsoft or Linux certification is a plus
• May be required to provide on-call support
• Initiative, enthusiasm and willingness to learn in a fluid and fast-paced environment
• Has passion for technology and wants to make a difference with technology solutions
• Good interpersonal and communication skills to interact effectively at all levels.
• Strong analytical and troubleshooting skills

We regret to inform that only shortlisted candidates will be notified.