Head of IT and Digital Transformation (Healthcare)

Our prestigious client who is one of growing leaders in the Christian Healthcare industry is looking for a strategic and charismatic leader to take on the role of Head of IT & Digital Transformation overseeing the end-to-end strategy, change management and execution of the IT function within the organisation. They believe that people are their assets and are looking for a leader who will set the vision and plans to achieve these goals.

You will be responsible for setting the vision and developing the information technology and digital technology strategies and plans to support organisation's strategic growth plans. You will also work closely with the leadership team to shape the digital transformation strategy and lead the creation, adoption and execution of digital transformation initiatives.

This role will be part of the core leadership team and will lead the team to bring the organisation to the next level. The ideal candidate is a great coach, leader, collaborator and culture carrier.

What we envision about the role:

Strategic Management

• Establish IT and digital technology’s vision and strategies to support the organisation’s strategic plans and goals.

Digital Transformation

• Understand current service delivery model and future directions and translate them into digital strategies and plans.
• Leverage technology and data analytics to deliver effective information to support business decision making and help drive organizational performance.
• Create digital roadmaps and strategies; identify and develop business case for digital opportunities.
• Design and customize technological systems and platforms to maximize employees’ and elders’ experiences and engagement.
• Manage portfolio of digital projects; ensure effective delivery and implementation.

• Establish an Enterprise Architecture Framework based on an understanding of organisation’s needs, processes and risk posture, to create an information technology environment that furthers organisation’s goals and objectives.
• Develop and execute a sustainable IT strategic blueprint for information system.
• Oversee and maintain a reliable technology infrastructure (networks and computer systems), Helpdesk, and IT Security, to achieve optimal performance, delivering cost effective, high quality services.
• Analyze the costs, value and risks of information technology and advise management.

• Work closely with leadership team to understand their business objectives and processes, providing guidance in leveraging applications to increase mission impact, effectiveness, and efficiency.
• Review and analyze current applications’ effectiveness and efficiency and ensure that all applications meet business requirements and systems goals; and identify and resolve systems issues.
• Work closely with key stakeholders to develop project proposals and identify viable options to meet the needs of the functions.
• Evaluate new applications, systems software, products, and/or enhancements to existing applications for all organisation’s needs.
• Improve decision-making by enhancing Business Intelligence capabilities, through data warehouse, reporting and analytics toolsets, ensuring trust in data and data-driven decision making.
• Maintain an inventory of company software and systems assets and their corresponding contracts/agreements.

• Ensure our employee databases, data repositories, software, hardware, and related components are protected from cyberattacks.
• Develop effective security strategies to secure company-wide IT infrastructure.
• Implement/build-in security systems to software, hardware, networks, data centers; build firewalls to protect network infrastructures.
• Conduct periodic audits, analyze current systems for security vulnerability and risks, assess security violations and inefficiencies, and take actions to improve security.
• Develop and implement SOP on cyber security covering cloud, incident reporting, security monitoring, intrusion detection, user access management, IT continuity planning, disaster recovery and 3rd party cyber risk assessment.
• Remain up to date on the latest cybersecurity threats and vulnerabilities.

What we hope to find in you:

• A strong business thinker who takes real ownership and accountability over their work and results
• Proven IT leader who understands and has worked across end to end IT strategy, implementation and change management
• ~15 years of relevant work experience, with at least 7+ years in leadership
• Customer centric: one who puts the customer at the core of their strategy and invests in creating great experiences that reinforce the bigger mission of the business
• Highly analytical, structured thinker who is able to glean clear, salient ideas from complex information and very clearly communicate them to a diverse set of stakeholders in a way they will understand
• A highly organized “doer” with an exceptional ability to multitask, who will take initiative and execute and thrives on developing structure around something new
• An empathetic leader that enjoys coaching and supporting their team’s development
• A natural collaborator: one with a passion for working collaboratively and cross-functionally with other teams
• No task too small mentality, willing to roll up sleeves and get things done
• General awesomeness and a sense of humor