Job Title: Sales Supervisor (Retail) Location: Lekki, Lagos Salary Range: ₦120,000 – ₦150,000 Job Type: Full-Time
Not less than 35yrs old, and preferrably married. Job Summary: We are seeking a proactive and results-driven Sales Supervisor with a strong retail background to oversee daily store operations, drive sales performance, manage a team of sales associates, and ensure excellent customer experiences. The ideal candidate will combine leadership skills with a hands-on approach to meet and exceed store targets.
Key Responsibilities: • Supervise daily retail store activities and ensure smooth operations. • Lead, train, motivate, and manage the performance of the sales team. • Monitor sales performance and drive strategies to achieve or exceed set targets. • Ensure high levels of customer satisfaction through excellent service delivery. • Track and manage inventory levels, stock replenishment, and product displays. • Handle customer inquiries, complaints, and escalate complex issues as needed. • Prepare and submit sales reports, stock records, and staff performance updates to management. • Enforce compliance with company policies, health & safety standards, and operational procedures. • Conduct regular floor walks to monitor team effectiveness and customer engagement. • Coordinate with marketing teams for promotions, product launches, and in-store campaigns. • Assist in recruiting and onboarding new sales staff when necessary. Requirements: • OND/HND/B.Sc in Business Administration, Marketing, or a related field. • Minimum of 2–4 years experience in retail sales, with at least 1 year in a supervisory role. • Proven ability to lead and motivate a sales team to meet targets. • Strong customer service orientation with excellent communication skills. • Good knowledge of retail operations, inventory management, and merchandising. • Ability to work under pressure, multitask, and manage time effectively.
Qualified candidates should send their CVs to [email protected] using the job title as the subject of the mail.