Job Summary We are seeking a proactive and detail-oriented Client Service Associate to manage client relationships, coordinate projects, and support the delivery of high-quality marketing and communication services. The ideal candidate is organized, articulate, and able to manage multiple client accounts in a fast-paced environment. Key Responsibilities Organize and coordinate regular client meetings and ensure all relevant stakeholders are present Manage and strengthen client relationships while maintaining a professional agency–client partnership Set the strategic tone and direction for assigned client accounts Liaise with graphic designers to develop social media content and captions aligned with client objectives Monitor competitors’ activities and provide clients with relevant market insights Prepare and submit weekly client service reports to management Develop key objectives and manage assigned projects to meet timelines and deliverables Assist in setting and managing client expectations regarding scope and timelines Track, organize, and manage multiple tasks with changing priorities and deadlines Identify opportunities for process improvement in daily operations Support basic production implementations and assist in resolving production-related issues when required Requirements & Qualifications Proven experience in client service, account management, or a similar role Strong account handling, relationship management, and active listening skills Excellent verbal and written communication skills Proximity to location is a plus