Sales Manager Assistant

Key Responsibilities

• Attend incoming customer calls and handle inquiries.
• Make follow-up calls for quotations, inquiries, and orders.
• Maintain daily customer follow-up records.
• Prepare and update Excel sheets for inquiries, quotations, sales status, and follow-ups.
• Prepare quotations, proposals, and sales-related documents.
• Coordinate with Production, Project, Dispatch, and other internal teams.
• Update customer details in ERP/CRM or Excel.
• Schedule meetings and appointments for the Sales Manager.
• Prepare weekly and monthly MIS reports.
• Track pending quotations and customer feedback.
• Maintain proper filing of sales documents.
• Assist with day-to-day sales administration and other tasks assigned by the Sales Manager.

Required Skills

• Good verbal and written communication skills.
• Proficiency in MS Excel, MS Word, and Email.
• Basic knowledge of reports and record maintenance.
• Good organizational, coordination, and multitasking skills.
• Strong follow-up and customer-handling skills.
• Positive attitude and customer-oriented approach.
• Ability to work under deadlines.