German speaking Account manager

As a Client Account Manager, you will represent a renowned American computer software company known for its illustration and design software packages. Your primary responsibility will be to build and maintain strong relationships with your existing business clients. You will contact clients via phone to ensure their software is functioning smoothly, assist with any queries, and help them optimize their software usage. Additionally, you will identify opportunities for cross-selling or upselling and ensure license renewals are completed on time.

Key Responsibilities:

• Build and maintain strong relationships with existing business clients.
• Contact clients via phone to ensure software is running smoothly and assist with queries.
• Help clients optimize their use of the software.
• Identify opportunities for cross-selling and upselling.
• Ensure license renewals are completed as planned.
• Provide excellent customer service and support.

Qualifications & Skills:

• Excellent verbal and written communication skills in German and English.
• Previous experience in sales and/or customer service.
• Strong listening and problem-solving skills.
• Computer literate; experience with illustration and design software is a plus.
• Eagerness to learn and develop professionally.

Benefits:

• Interview process conducted remotely via phone.
• Fantastic relocation package available, including 4 weeks of accommodation upon arrival.
• Opportunity to work in a vibrant and international city.
• Work for a well-known American computer software company.
• Professional growth and development opportunities.

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