0 to 1 year of relevant experience.
Basic knowledge of JSON, XML (data parsing, validation).
Understanding of SQL databases (querying, updating, troubleshooting).
Familiarity with website/application updates and configuration.
Strong analytical and problem-solving skills.
Provide technical support for marine domain software products.
Handle configuration, updates, and troubleshooting of applications.
Assist in parsing and validating data (HF, Noon, Weather, etc.) in JSON format.
Query and analyze SQL databases to investigate issues and support reporting.
Support product deployment and testing in UAT/Production environments.
Collaborate with development and QA teams to resolve client-reported issues.
Document recurring issues, resolutions, and configuration steps.
Provide timely support for vessel onboarding and client operations.
Smart Ship© Hub is a fast-growing digital platform for global maritime. Headquartered in Singapore and with its engineering cum customer support Centre in India, Smart Ship Hub is top 5 digital transformation company in the world. Its clients include 2 of the world’s top 5 maritime companies and others who are leading in specific regions. We are part of the largest transport mode; maritime transport is a 20 Trillion $ global industry and undertakes about 90% of global trade volume.
Smart Ship Hub partners with the most reputed names in the industry including across Singapore, Japan, Europe, Middle East, India. Our digital platform aimed at merchant ships, oil rigs, offshore facilities, tug and barges, fishing vessels, ferries, RORO’s includes every ocean and river-based assets. The proprietary platform leverages the power of IOT, Big data, ML and Mobility to bring in unique experience of predictive diagnostics, condition and health monitoring, remote monitoring – management and control.
We help our customers to save millions of dollars and enhance their operational efficiencies by up to 30%.
Smart Ship© Hub has its offices in Singapore and Pune, India and global network of engineering support services across 4 locations (China, Dubai, Rotterdam, Japan). We are in process of setting up of our Japan operations in Tokyo.