Business Analyst

Key Responsibilities:

• Collaborate with business stakeholders to understand and document existing business processes, identify gaps, and propose improvements.
• Write clear and detailed user stories, functional requirements, and process documentation.
• Work closely with accounting, sales operations, and business development teams; strong understanding of finance and accounting practices is required.
• Utilize hands-on experience with Workday and Salesforce; must have experience with financial modules such as Invoicing, Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL).
• Support UAT by orchestrating testing cycles, creating test cases, tracking results, and assisting with test execution as the project approaches go-live.

Required Skills:

• 5 to 8 years of experience as a Business Analyst.
• Strong hands-on experience with Salesforce (Sales Cloud, Service Cloud, Reports/Dashboards).
• Experience working with Workday modules (HCM, Recruiting, Payroll, Finance, or integrations).
• Strong understanding of SDLC, Agile/Scrum methodologies.
• Excellent skills in requirement gathering, documentation, and process mapping.
• Ability to communicate effectively with business and technical teams.