Senior Project Manager

Job Description

• Lead complex digital projects from start to finish: websites, mobile apps, Mar Tech and content platforms
• Build and maintain project plans, schedules, milestones and critical-path dependencies across several workstreams
• Manage scope, change control and release planning, including MVP and post-launch phases
• Own RAID management (risks, assumptions, issues, dependencies) and put mitigation plans in place
• Coordinate several third-party vendors and hold them accountable for SOW deliverables, defect fixes and deadlines
• Track project finances, including actuals, forecasts and estimates to complete, and confirm vendor invoices
• Oversee testing readiness, including UAT, defect triage, regression and go/no-go decisions
• Run status meetings, Scrum of Scrums and steering committee updates
• Write concise status reports for senior leadership
• Follow PMO governance, including project control documents, funding requests and audit documentation
• Skills
• Over 7 years of project management, with at least 3 years delivering digital projects (web, mobile, eCommerce or MarTech)
• Has led full website replatforms or digital launches in a matrixed organization with many vendors
• Comfortable with both Agile/Scrum and Waterfall, and with hybrid approaches
• Good working knowledge of digital platforms such as CMS (Adobe Experience Manager preferred), analytics, SEO and content authoring workflows
• Very proficient in Jira and Confluence; experience with Smartsheet, MS Project or Clarity
• Advanced Excel skills for tracking and reporting metrics
• Strong at managing vendors and negotiating with them
• Clear, executive-ready writing and speaking; can keep complex status brief
• Spots risk early, solves problems and makes decisions under deadline pressure
• Builds working relationships across business, technology, creative and vendor teams
• Hospitality, travel or loyalty experience is a plus
• Education
• Bachelor's degree in Business Administration, Computer Science, Information Systems, Marketing or a related field (or equivalent experience)
• PMP certification prefers
• Agile certification (CSM, PMI-ACP or SAFe) preferred

Job Requirements

Project management, Digital projects, Website replatforms, Agile, Scrum, Waterfall, Hybrid project management, CMS, Adobe Experience Manager, Analytics, SEO, Content authoring workflows, Jira, Confluence, Smartsheet, MS Project, Clarity, Excel, Vendor management, Vendor negotiation, Executive communication, Risk management, Problem solving, Decision making, Cross-functional team collaboration

About Company

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