Customs Compliance Officer

Location: Vancouver, BC (Hybrid)
Full-Time | Salary: $70,000 – $85,000 (Based on Experience) ++

Hemisphere Freight & Brokerage is a trusted name in logistics, proudly delivering smart, reliable, and customer-focused solutions for over four decades. Headquartered in Etobicoke, Ontario, our reputation has been built on unwavering client satisfaction, deep industry expertise, and a commitment to doing things right — every time.

Now, we’re excited to announce a significant milestone in our journey:
We’re expanding outside Ontario and opening our first West Coast office in Vancouver this summer!

To help lead the charge, we’re looking for a senior-level Customs Compliance Officer to play a foundational role in our next growth phase.

Who We Are Looking For:

We're seeking a seasoned customs professional with at least 8 years of industry experience and CCS certification. This is a management-level role, ideal for someone who thrives in a hybrid environment, understands the importance of compliance, and wants to contribute meaningfully to building our Vancouver presence.

Key Responsibilities:

• Liaise with CBSA, CFIA, and other government departments on regulatory matters
• Conduct periodic reviews of client compliance requirements and provide strategic advice
• Attend CBSA seminars and stay up to date on the latest legislation and compliance programs
• Oversee HS Tariff Classifications and ensure accurate tariff treatment with the team
• Assist with Rulings, Refunds, Remissions, and Drawbacks (training provided)
• Respond to client inquiries and represent them before government bodies
• Review and verify commercial documents (invoices, B/Ls, POs) for accuracy and compliance
• Monitor carrier clearances and resolve any non-clearance issues
• Prepare manual and EDI release requests across all modes of transport
• Ensure all customs documentation is complete and compliant with regulations
• Support timely invoicing and reconcile CARM Daily Accounting files
• Reduce unallocated payments and assist with A/R issue resolution
• Coordinate collection of Trade Certificates for duty reduction purposes
• Prepare e-manifests and export declarations in line with SOP and CBSA standards
• Handle customs entries for meat shipments with confidence and care

What You Bring:

• CCS Certification – mandatory
• 8+ years of customs and brokerage experience
• In-depth knowledge of Canadian customs laws, tariffs, and trade regulations
• Strong attention to detail, organizational skills, and a client-first mindset
• Experience working with meat shipments (preferred)
• Ability to work independently while supporting a national team
• Passion for growth, leadership, and operational excellence

Why Join Hemisphere?

• Be part of a landmark expansion with a well-established and respected freight company
• Trusted logistics partner for over 40 years
• Competitive salary and opportunity for growth
• Flexible hybrid work structure
• Supportive, dynamic, and collaborative team environment
• A chance to shape operations on the West Coast and be part of something big

 Start Date: Summer 2025
Apply now to be part of something exciting. Let’s move forward — together.