We are seeking enthusiastic and career-oriented IT Counsellors / Education Counsellors who can guide students and working professionals in selecting suitable IT and Cyber Security courses. The ideal candidate should possess excellent communication skills, a consultative approach, and the ability to convert inquiries into admissions.
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Counsel students, fresh graduates, and working professionals regarding IT, Cyber Security, and professional certification courses.
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Handle inquiries received through calls, walk-ins, website leads, social media platforms, and other marketing channels.
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Explain course details, certification benefits, career opportunities, training methodologies, and fee structures.
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Convert inquiries into admissions through effective counseling and relationship-building.
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Understand candidates' career aspirations and recommend appropriate courses.
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Maintain regular follow-ups with prospective students and ensure a positive admission experience.
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Build and maintain strong relationships with students throughout the admission process.
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Coordinate with trainers and internal teams for batch scheduling and operational requirements.
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Maintain accurate records of inquiries, admissions, and follow-up activities in the CRM/system.
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Achieve monthly admission, counseling, and revenue targets.