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To monitor all SWIFT applications and perform backup operations at the end of day
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To organize and manage the Help-Desk for users on using SWIFT
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To implement the updated versions of SWIFT software, as well as new formats for SWIFT documents
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To communicate with external support vendors and the SWIFT Network resources to address any SWIFT related issues
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To manage and maintain SWIFT hardware & virtual servers and AML system
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To initiate SWIFT bilateral-keys exchange (RMA) with our correspondents
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To train users on SWIFT products and services
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To define and document SWIFT test plans for user acceptance testing and regression testing deliverables
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To manage and monitor SQL databases which are working in parallel with SWIFT System applications
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To participate in SWIFT related project management
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To create or update documentation related to the activity performed (design document, maintenance procedure)
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To communicate change/upgrades to end-users. To provide direction and/or guidance to less experienced staff
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To follow change and problem management policies
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To provide support for other project initiatives, when requested by management, to manage and/or participate in these project initiatives in line with the Bank’s strategic plans
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To guide Alliance and SWIFTNet Security Officers through documented procedures
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University degree in Business or Information Technology
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3+ years of experience in working with the SWIFT network
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Experience with SWIFT Alliance line of product is necessary
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Experience with implementing SWIFT services (SWIFTNet, Interact, FileAct)
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Manages projects and work related tasks, including migration of applications to production
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IT/SWIFT Certifications will be considered as an advantage
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Fluency in English; Russian will be considered a strong advantage
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Good communications skills
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Learning agility
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Strong troubleshooting and problem solving skills
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Proven track record in acting as project owner
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Must be a quick learner, able to conduct independent research, methodical, careful, and very well organized
