The Client:
On behalf of our client, a top-rated professional services firm, we are actively looking to recruit a talented and motivated IT Officer.
Duties and Responsibilities:
Provide first-level support for hardware and software issues
Offer technical support and guidance to users across various departments
Support users in firms premises as needed
Perform daily routine checkup and report issues
Proactively monitor system/server performance and address issues before they impact service
Manage the service desk, investigate issues, and apply standard maintenance procedures
Assist with user onboarding and offboarding, including new accounts and system usability introductions
Set up, configure, and manage computer and network systems
Communicate with external vendors and manage service contracts
Oversee the management of the Firm’s IT assets and their lifecycle
Other departmental duties as assigned by the Head of the department and other Firm-wide duties as assigned by the Management
Qualifications/Skills/ Experience:
University Degree in Computer Science, Engineering or other related field
Hands-on approach
Minimum 2 years of relevant working experience
Previous experience working with CRM and Accounting Solutions will be considered an advantage
Excellent knowledge of the Greek and English languages, both oral and written
Proficiency with MS Office applications
Excellent communication, interpersonal, and teamwork skills
Organised, diligent, critical thinking and able to pay attention to detail
Respond to queries on a timely manner
Knowledge of industry-specific regulations and compliance standards (ISO, GDPR) will be considered an advantage
Location:
The position is for the Client's offices in Nicosia.
Remuneration:
An attractive remuneration package will be offered to the successful candidate, according to qualifications and experience.
All applications will be treated with strict confidentiality.