To oversee all human resources operations within assigned business divisions and ensure they are aligned with the company's overall business goals
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Analyze trends and metrics with the HR department
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Consult with line management of assigned division and provide daily HR guidance
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Plan the requirement and availability of human resources for the assigned division/business over time and ahead
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Provide candidates for all vacancies that exist in the assigned division and ensure only credible employees are recruited any given time
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Make available for all staff all work tools or conditions that contributes to or enhances the delivery of excellent performances from employees
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Establish a network of relationships with the employees and ensure that this improves efficiency across the businesses
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Ensure the compliance of employees to the business rules and the company policies and the statutes listed in the staff handbook
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Resolve complex employee relations issues and address grievances
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Work closely with management and employees to improve work relationships, build morale and increase productivity and retention
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Ensure the jobs provided for assigned business divisions are adequately manned and not unnecessarily absented
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Must ensure that absenteeism in assigned business division is not too high beyond the accepted limit.
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Provide HR policy guidance
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Monitor and report on workforce and succession planning
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Identify aspects of the assigned business operation/division that requires adequate skills improvements through trainings; Internal and External
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Provide the needed training programs required for the business to enhance the productivity of staff
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Liaise with Training Unit to facilitate the needed trainings for the division
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Provide feedbacks through nominated employees on all trainings scheduled for improved efficiency of the Training Unit
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Suggest new HR strategies to management
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Knowledge of all HR Management Service
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Knowledge of HR practices and employee management
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Knowledge of Employee Relations and Emotional Intelligence
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Demonstrate ability to act as a consultant on human resources management and organizational changes.
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Demonstrates excellent people management skills
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Demonstrates knowledge of Process Management, Knowledge and Application
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Analytical and goal oriented
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Demonstrable experience with HR metrics
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Knowledge of labor legislation and HR policies
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Knowledge of processes in the Food/QSR Industry