Job Description: Head of Operations, Pizza Brand Position Title: Brand Operation Manager Location: Lagos Reports To: COO
Our client is a leading Quick service restaurant company in Nigeria and Kenya
Job Overview: The Head of Operations will oversee the daily operations of the company’s Pizza outlets across Nigeria. This role involves strategic planning, team management, ensuring operational excellence, and driving business growth. The successful candidate will ensure that all stores operate efficiently, meet sales and profitability targets, and deliver high-quality customer service.
Key Responsibilities: Operational Management:
Sales and Growth:
Customer Experience:
Team Leadership and Development:
Operational Excellence and Compliance:
Financial Management:
Delivery Operations:
Performance Monitoring and Reporting:
Qualifications:
Skills:
At Workforce Group, we go beyond narrowly defined client issues, beyond conventional wisdom, beyond the expected, to create opportunities for our clients, candidates, colleagues, collaborators, and community. Through a network of diversified but highly complementary lines of businesses we have helped some of the most important and exciting organisations on the continent find the critical talent, access cutting edge advice and get innovative support they require to grow in a challenging market. We support businesses and organisations of varying size, structure and maturity across diverse sectors such as Technology, Telecoms, Oil & Gas, Financial Services, Third Sector, FMCG etc. to enhance business performance, optimise for growth and achieve exceptional results.