Regional Aftersales Manager

Regional Aftersales Manager – Commercial Truck Industry
Location: Kempton Park 
Industry: Commercial Trucks | Aftersales

Are you a highly skilled aftersales professional with a diesel trade/technical qualification? Do you have a passion for commercial trucks and customer service excellence? 

Key Responsibilities:

• Support dealership service teams with technical and operational guidance
• Oversee warranty adjudication and ensure compliance with OEM policies
• Provide expert technical support for diagnostics, troubleshooting, and repairs
• Identify and coordinate training initiatives for aftersales teams
• Manage key accounts and maintain strong customer relationships
• Work closely with parts distribution teams to ensure availability and efficiency
• Monitor and report on key aftersales performance indicators

Minimum Requirements:

• Diesel trade/technical qualification
• At least 5 years experience in a similar aftersales role within the truck industry
• Strong knowledge of truck service operations, warranty processes, and fleet management
• Willingness to travel extensively within the assigned region
• Fluent in Afrikaans (essential for dealer and customer communication)
• Valid Code 8 driver’s license