SERVICE CONTROLLER
Overview: The incumbent’s main responsibilities include scheduling, invoicing and stock recon. She will work within the Service Department where they liaise daily with clients, Technical Staff, Technician and Senior Management.
Duties:
Monitoring online platforms for tickets to then plan and arrange maintenance or installation calls.
Create quotes and daily invoicing of work completed
Stock management of technical staff reporting employee by reconning the stock and resolve any variances.
Daily client communication
Dealing with ad hoc client requests for services to be rendered and planning accordingly.
Assist with planning of special projects and scheduling according to the project plan
Requirements:
Matric Certificate
5 years’ experience in similar role
Relevant financial experience related to invoicing
Relevant client service experience
Stock management experience
Attention to detail
Excellent Communication skills
MS Office with good Excel skills
Experience working on CRM system preferably Microsoft Dynamics
Clear criminal and credit record
Position based in Roodepoort
Remuneration:
Basic Salary: R25 000 negotiable depending on experience
Medical Aid Contribution
Provident Fund
13thCheque in Birthday Month
Discretionary Performance Bonus in December