Warranty Administrator

Our client in the automotive space is seeking a Warranty Administrator. The ideal candidate should have passenger or commercial vehicle dealership experience. Should be a meticulous and supportive professional, ensuring warranty claims and after-sales processes are well-managed.

Key Responsibilities:

• Accurately process and administer warranty claims in line with the company policies.
• Review and validate claims for accuracy, ensuring compliance with all guidelines.
• Provide professional and timely support to dealers and customers, addressing inquiries and resolving issues.
• Enter and maintain accurate warranty claim data and records.
• Collaborate with technical and parts teams to resolve warranty-related issues.
• Provide general administrative support to the aftersales department.

Minimum Requirements:

• Matric certificate or higher.
• A minimum of 2-3 years of experience in a similar role, within the commercial motor industry.
• A valid Code 8 driver's license.

Personal Attributes:

• Strong attention to detail and a commitment to accuracy.
• Excellent communication and problem-solving skills.
• A collaborative and supportive team player.