Job Purpose:
Multi skilled engineer to carry out Installation, fault diagnosis, remedial repairs, calibration and planned preventative maintenance of the ELV / ICT systems, The main purpose of this position is to be able to independently handle and support multi technology ELV / ICT equipment of our various clients, provide best customer experience by effectively managing any kind maintenance request as per the service scope.
Job Discretion
JOB PURPOSE:
KEY ACCOUNTABILITIES:
1: Process Management
2: Administration & Quality
3: Management Information
• Manage and update all sales related MIS
• Proactively manage the renewal of all existing contracts
4: Build strong lasting relationships with customers and colleagues
5: Performance of AMC
6: Behavioral:
Minimum Qualifications, Certification and Knowledge:
Minimum Experience:
Job-Specific Skills:
Behavioral skills