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Job Description

Position Title: Orthotics Assistant

Scope of work

KEY ROLE ACCOUNTABILITIES

Clinical Support

• Maintains a clean, neat, pleasant, safe, patient environment, including orthotics clinic and workshop

spaces in line with infection control standards.

• Cleans and assists in the set-up of clinic room and scanning/measuring equipment between patients.

• Assists in the restocking of off-the-shelf devices, consumables, and laundry in each orthotics clinic room

as required or instructed by the orthotics team, in collaboration with materials management staff.

• Prepares necessary devices for fitting according to the daily clinic list.

• Transports required devices and supplies from clean supply to the clinic rooms as specified by the

orthotists in compliance with relevant organizational and infection control procedures.

• Assists in the measurement of patient devices under the direct supervision of the orthotist.

• Cleans and keeps tidy orthotics equipment (e.g., scanners and workshop equipment ) for which he/ she

has received training, in a safe and effective manner.

• Demonstrates an understanding and performs basic infection control procedures correctly, e.g.

o Hand hygiene

o Environmental Cleaning

o Isolation precautions

Device Coordination

• Assumes responsibility for all day-to-day management of custom device organization:

• Custom Device Orders:

o Collect and collate assessment forms from ‘New assessment’s in-tray.

o Add all NEW patient device orders to device tracker.

o Scan assessment form, rename according to SOP and upload to Orthotics server under patient

folder and to patient multimedia manager.

o For NEW insole assessments – retrieve scan, rename and upload to Orthotics server and

multimedia manager.

o Ensure Follow Up orders are in place for all Devices ordered by crossing checking in Schapptbook.

o Update comments on Follow Orders in Schapptbook as per the agreed departmental processes.

• Custom Device Follow Up:

o Review and manage device orders by communicating with the manufacturer when device delivery

times fall outside of agreed time-frames as per tender.

o Communicate with responsible clinician regarding any potential manufacturing delays.

o Liaise with Sidra Customs and Logistics Team regarding shipping including any expedited

deliveries for urgent patient devices.

• Custom Device Deliveries:

o Accept all deliveries of devices, reviewing contents and updating tracker with device delivery date.

o Modify and move FU order from FU queue to scheduler queue – update order as per SOP (using

booking time frame according to P-value set by orthotics team).

• Daily device fitting preparation:o Review clinic lists the day prior to identify patients for device fittings.

o Ensure all required devices have been received and are ready for fitting.

o Liaise with responsible orthotist if any device is not ready/received so patient can be re-scheduled

and device order chased.

• Tracking of all devices

o Ensure up to date accuracy of device orders including order date, received date, device cost and

fitting date using the agreed device database.

• Assumes responsibility for all day-to-day management of off-the-shelf device organization:

o Ensures daily checks of clinic room stock levels for frequently used off the shelf devices and

where required tops up from clean supply.

o Reviews daily clinic list and where noted ensure availability of required off the shelf devices (e.g.,

pectus carinatum brace, DAFO) in the clinic room for ease of access.

o For non-stock off the shelf devices, ensures adequate stock levels and highlights well in advance

for re-order to ensure patient stocks are maintained.

o Conducts annual stock take of clean supply room in coordination with the orthotics clinical team.

Professional

• Always understands and maintains confidentiality of patient information and treats patients and their

families with respect and dignity.

• Take responsibility for conflicts in personal and work schedules by making alternative arrangements in

collaboration with the nursing team.

• Attend and contribute at staff meetings as required,

• Represents the department and the organization in a positive and professional manner.

• Develops and sustains own knowledge, clinical skills and professional awareness and maintains a

professional profile.

• Provides documented evidence of performance and maintenance of skills consistent with position.

• Performs other related duties as assigned by the clinical nursing team.

• Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies.

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