Relationship Manager

CANDIDATE'S PROFILE: We are looking to hire candidates who have knowledge of banking operations and excellent marketing and selling skills with a minimum of 5 years’ Relationship Manager experience in all our branches across in Nigeria.

JOB OBJECTIVE (S):   

• To establish and maintain positive customer relationships towards the growth revenue for the bank.

 RESPONSIBILITIES:

• Approach customers with the aim of winning new business,
• Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
•  Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
•  Follow up customers with dormant accounts, convince to resume dealings with the bank.
•  Implement marketing strategies / programs laid out by the bank to boost profit.
•  Listen to customer requirements and present appropriately to make a sale.
•  Achieve set deposit targets / contributions by acquiring business / investment deals from private, public, individuals and corporates.
•  Prepare documentation on the creation of risk assets to increase business office profitability.
•  Sell / cross-sell and upsell the banks products.
•  Market the brand.
• Perform other related duties as assigned by the business manager.

SKILLS REQUIRED:

• Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
•  Excellent communication skills – oral and written.
•  Must be strong, tenacious and persuasive.
•  Strong selling / marketing skills.
•  Must be self-driven, and have a passion for marketing.
•  Good relationship management skills.
• Confident and possess excellent networking skills.

KNOWLEDGE REQUIRED:

• Good knowledge of the products and services of the bank.
•  Basic knowledge of finance, accounting and economics.
•  Business development and acquisition.
•  Banking operations, policies, and procedures.
•  Excellent knowledge of selling / marketing.
• Knowledge of current business trends and CBN regulatory laws.

QUALIFICATION:

• Bachelor's degree in any related field.
• 5-7 years relationship manager experience from a commercial bank.

WHAT WE EXPECT FROM YOU:

• High degree of professional ethics, integrity and responsibility.
• Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
• High sense of confidentiality and discreteness.

WHAT YOU SHOULD EXPECT FROM US:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d'Ivoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda, and Zambia. The Bank also operates in the United Kingdom, the United States of America, and with a presence in Paris.

Our Mission
To be a role model for African businesses by creating superior value for all our stakeholders, abiding by the utmost professional and ethical standards, and building an enduring institution.

Our Vision
To be the undisputed leading and dominant financial services institution in Africa.

Organizational Values
We take our corporate culture very seriously and take proactive steps to enshrine it in the hearts of our employees. Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards. UBA remains the ideal workplace to realize potential and enjoy career advancement.