Learning Manager

CANDIDATE'S PROFILE: We are currently seeking a Learning Manager. The candidate for this position must have good knowledge and usage of digital and learning management platforms, relationship management, planning, and organizational skills, and good facilitation skills.

OBJECTIVE (S):

The Learning Manager is responsible for executing enterprise-wide learning initiatives across their designated region/directorates, coordinating efforts with HRBPs and business leadership. He/She also collaborates with internal and external stakeholders to identify learning needs within the specialized schools, determine strategies, and execute learning solutions that meet those needs.

RESPONSIBILITIES:

• Designs and develops training solutions based on analysis of learning objectives, audience, content complexity, and applicable modality(ies).
• Continually drives their own professional development, maintaining knowledge of best practices and new trends in the Learning & Development industry, and sharing that knowledge with the UBA Academy team, faculty, and other stakeholders.
• Recommends learning activities for staff based on career aspirations and identified development needs.
• Creates and assists in skill evaluation and assessments of capabilities as needed.
• Partners with business leadership across specialized schools and faculties to identify and analyze training needs and create an execution plan for addressing identified needs.
• Evaluates learning materials developed for the business to ensure the appropriate learning objectives and needs are met by the content and delivery modality.
• Coordinates implementation of training with business leadership, SMEs, and team members.
• Facilitates training programs to include, but are not limited to, train-the-trainer programs, staff development programs, and function-specific training.
• Conducts, monitors, and evaluates training programs, providing recommendations for improvements.
• Organizes and prepares metrics, reports, and dashboards for the impact of learning activities.
• Acts as a local resource for monitoring and tracking programs, using the business intelligence platforms as a single source of learner records.
• Assists in identifying performance measures and evaluation criteria for training programs.
• Ensures training is updated based upon changes to the business, standard operating procedures, and new or upgraded tools, processes, and equipment.
• Support Group-wide Learning Transformation initiatives and projects.

KNOWLEDGE & SKILLS REQUIRED:

• Business needs identification.
• Use of Digital and Virtual Learning Management platforms.
• Digital Savvy & Leadership.
• Relationship Management.
• Project planning & control.
• Attention to detail and the ability to work logically, consistently, and accurately.
• Good facilitation skills.
• Knowledge of Adult Learning Models.
• Proficiency in Microsoft Office.
• Experience in Instructional Design (ADDIE Model or similar).
• Time management skills.
• Problem-solving skills.
• Planning and organizational skills.
• Strong interpersonal skills.
• Networking skills, tact, and diplomacy.
• Ability to multi-task.

QUALIFICATION:

• First degree in any relevant field.
• Additional qualification (M.Sc./MBA) is an added advantage.
• Accreditation as a ‘Certified Trainer’.
• Member of an HR Professional body e.g. CIPM, SHRM, CIPD.
• At least seven (7) years of cognate experience spanning across end-to-end training delivery, design, and execution.
• Practical experience in Instructional design & development

WHAT WE EXPECT FROM YOU:

• High degree of professional ethics, integrity, and responsibility.
• Highly organized, proactive, ability to work independently and take ownership of tasks assigned.
• Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship.
• High sense of confidentiality and discreteness.

WHAT YOU SHOULD EXPECT FROM US:

• Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
• Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
• Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

United Bank for Africa (UBA) PLC is a leading pan-African financial services institution with a global footprint. We have a clear purpose to be a role model for African businesses by creating superior value for all our stakeholders.

UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d'Ivoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda, and Zambia. The Bank also operates in the United Kingdom, the United States of America, and with a presence in Paris.

Our Mission
To be a role model for African businesses by creating superior value for all our stakeholders, abiding by the utmost professional and ethical standards, and building an enduring institution.

Our Vision
To be the undisputed leading and dominant financial services institution in Africa.

Organizational Values
We take our corporate culture very seriously and take proactive steps to enshrine it in the hearts of our employees. Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards. UBA remains the ideal workplace to realize potential and enjoy career advancement.