Arabic Customer Care Advisor in Portugal
One oft he leading tech companies in Portugal is searching for a Arabic speaking Customer Care Advisor to support, growing and developing there extensive client base in an innovative and fast paced environment.
40 Hours per week from Sunday to Thursday, between 05:00h and 17:00h depending on the office working hours for the respective market you are working for.
Responsibilities:
• Provide optimal advice regarding different queries of the business clients.
• Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy
• Understand the business goals of the clients in order to match the required online advertisement solutions
• Provide strategic campaign support and advertiser training to educate the clients
• Achieve strong customer satisfaction with a focus on quality and results
Requirements:
• Training for new computer software programs
• Comprehensive product training about products and services of the client
• Customer and sales management training for telephone, e-mail and chat contact
• On-the-job training and independent implementation of training content.
• Native Arabic and fluent English a must
Urban Recruits is Israel's fastest growing recruitment company, specializing in connecting talented people with meaningful careers. Proudly headquartered in Tel Aviv, we’ve helped companies of all sizes and are committed to providing the best service and the most accurate placements.Founded by Olim for Olim, Urban Recruits is not your regular recruitment company. We're not about simply filling places with names, but about helping you find a job in Israel that brings you real opportunity and fulfillment. To us, finding your perfect job isn't just about matching skills to requirements, but understanding your aspirations, and the work environment you see yourself thriving in.